About the role

An excellent opportunity has arisen to work within a small Quality Team supporting the Community Healthcare Service based in Cyprus and the wider SSAFA Family Health Services (FHS).  This is a 6 month fixed-term role.

This role is integral in supporting the administration of areas relating to the quality agenda, including audits and quality improvement plans, incident and plaudit report management, ISO 9001 reviews, contract performance reporting, risk registers, policy documentation and associated meetings.

About the team

You will be a member of the SSAFA Community Health Team based in Episkopi. The Community Health Service provides support to our remote commands, extending to mainland Europe, Canada and Brunei.

You will liaise with all staff members within the Cyprus and Overseas Healthcare and FHS environment.

About you

You will have excellent attention to detail and be willing to learn new skills. You will be proficient at using Microsoft Office 365 applications and have specific knowledge of SharePoint, Teams, Excel and Microsoft Forms.

You will also have experience of analysing and presenting complex statistical information and trends.

Being highly organised and able to prioritise a busy workload is essential for successfully performing in this role. You should be capable of working independently and be self-motivated.

You will also need excellent communication and interpersonal skills.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.  

Further information about the role

Download the full job description here.

Review the benefits that SSAFA has to offer here.

If you have any queries or would like to speak to someone about this role, please contact Claire Thomas on claire.thomas@ssafa-fhs.org.uk for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

Click on 'Start your application' now.

If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk

Closing date: Midnight on Tuesday 29 September 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC