About us

We are Britain’s national equality regulator and a United Nations accredited ‘A status’ national human rights institution.

We uphold people’s rights without fear or favour. We use the full force of our legal powers to defend people from unfair or unequal treatment and to challenge breaches of the law. We advise on developing laws and provide guidance, training and support to enable compliance.

We bring people together to create change. We work with employers, governments and a wide range of organisations, to promote understanding of equality and human rights and we support them to make improvements in practice.

Our strategy for 2022-25 gives us a strong platform to show that we will use our powers to protect and promote equality and human rights, and that we have identified the main challenges in society where we can make a difference in our role as a regulator.

Overview of the role and responsibilities

Working as Head of Content and Channels at the Equality and Human Rights Commission, you will lead a growing digital team to ensure engaging, creative and innovative content reaches our target audiences and beyond through a range of channels.

With day-to-day editorial oversight and responsibility for the Commission’s websites, online communications, external-facing digital products and social media, you will develop and promote standards and processes to ensure quality, usability and consistency for our audiences - helping ensure our work is the best it can be and making a real difference to people’s lives.

You will help to upskill colleagues across the directorate (and beyond) and set a transformative culture, ensuring our digital presence is constantly improving and creating the space for your team to deliver their best work.

You will work in a way that displays a high degree of flexibility, accountability and initiative and is in keeping with our values of fairness, dignity and respect.

You will:

• Ensure our digital channels reach and grow our audiences, meet user needs, provide a first-class user experience and showcase our credentials as a world-leading equality and human rights institution.

• Make improvements to our new website’s quality, appearance, function and content including the migration of another EHRC-owned site into the corporate website.

• Lead a team of content designers, creators and editors to ensure our messages are delivered across digital channels in an engaging, innovative, accurate and impactful way.

• Play a key role in ensuring we stay ahead of the curve in the way we produce and share our digital content; constantly keeping pace with technological developments and best practice and learning from leading organisations and influencers in this space.

• Ensure all digital content is highly compliant with accessibility standards and guidelines; provide advice and guidance on accessibility best practice.

• Manage the relationship with our new website supplier, ensuring they provide a high-quality service and value for money.

• Oversee the development and launch of a new intranet.

• Support the new chief executive and advise on other leadership communications.

• Constantly and supportively push and challenge the team and our partners to develop our creative approach, based on audience insight, evaluation and best practice.

• Combine your deep digital communications experience, with strong influencing and persuasion skills to coordinate and plan across channels, manage a team, explain your advice to a range of stakeholders - and make great digital content happen.

Knowledge, Skills and Experience

The full list of Knowledge, Skills and Experience required for the role can be found in the Candidate Pack.

Benefits

In return you can expect to receive a competitive salary, 30 days annual leave plus bank holidays (full time FTE) and access to the Civil Service Pension Scheme and partnership pension schemes.

We will provide investment in your career, giving you access to Civil Service Learning, our peer learning programme, specialist training and mentoring.  

We offer a range of family friendly benefits, such as enhanced parental leave, flexible working including non-contractual hybrid working.

You will also have access to our wellbeing offering, including our employee assistance programme, mental health first aiders, health checks, discount gym membership and retail discounts, cycle to work scheme and other salary sacrifice options. In addition, we have a range of staff networks and social groups.

How to apply

If this sounds like the role for you, please review the attached Candidate Pack for more information and submit your application today!

If you encounter any problems with Applied or have a question about the recruitment process, please contact a member of the People Team, peoplehelpdesk@equalityhumanrights.com  

Disability Confident Leader

As a Disability Confident Leader, the Equality and Human Rights Commission offers an interview for people with disabilities (as defined by the Equality Act 2010 and The Disability Discrimination Act 1995 (Amendment) Regulations (Northern Ireland) 2004) and who meet the minimum criteria for this appointment.

Where high numbers of applications are received, the candidates that best meet the minimum criteria for the role may only be invited to interview. If you wish to apply for consideration under this scheme, please complete the appropriate section on the online application form. This will enable us to make the appropriate arrangements, if necessary.

If you require an alternative accessible version of the application form or wish to discuss your application or reasonable adjustment – please contact us by email at peoplehelpdesk@equalityhumanrights.com or by telephone on 0161 829 8100

Diversity in our workforce

At the Commission, we are proud of our respectful workplace that values the contribution of all our staff, whatever their background.  We do not tolerate discrimination or harassment. Our recruitment decisions are based on fair, open competition, with appointment on merit. We welcome applications from everyone to ensure we achieve a balanced representation in our workforce in all grades.