Job title: Credit Controller

Reporting to: Head of Finance

Contract: Part Time (3 days per week, can we worked flexibly upon agreement); permanent 

Closing date: 21st of September 2025, at 11:59 pm

The interview will be held in person in our London office on Wednesday, October 1st, 2025.

The B Corp movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. B Lab UK is the home of the B Corp movement, a community of over 2,500 UK businesses who meet high standards of social and environmental performance, legal accountability, and transparency. Some B Corps you might have heard of include Innocent Drinks, Patagonia, Tony’s Chocolonely, Finisterre, Jude’s Ice Cream and WeTransfer. Our goal is to transform our economy into one which is inclusive, equitable and regenerative for all people and our shared planet.

Visit our website to learn more about us.

Why this role? As part of B Lab UK’s Finance Team, you’ll play a key part in sustaining our mission to drive positive change in business. By ensuring timely payments and supporting purpose-driven businesses throughout the B Corp certification journey, you’ll help ensure our operations run smoothly and effectively.

In this role: 

• Ensure timely collection of payments and manage the debt collection process

• Build respectful, positive relationships with clients, responding to invoice and payment queries

• Monitor and report on outstanding debt, making recommendations where appropriate

• Raise invoices and request credit notes

• Work closely with the outsourced accounting team to resolve income allocation queries

• Support improvements in financial systems and contribute to wider Finance team projects

Please refer to the job description for full requirements for this role HERE.

What we’re looking for:

We believe someone who has a few of these is well-suited to exceed in this role. We would love to hear from you if you:

• Professional, confident communicator with strong customer service skills

• Experience using and updating accounting systems (ideally including CRM platforms such as Salesforce)

• Strong Excel/Google Sheets skills and ability to analyse financial data

• Proactive and organised approach, with the ability to work both independently and collaboratively

• Able to handle confidential information with discretion and care

• Polite, respectful, and values-driven in your interactions with colleagues and clients

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

How to apply:

We welcome everyone to apply for our positions. We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria for our roles.

We run an anonymous hiring process via the recruitment platform Be Applied and all applications should be received through this system as and when opportunities arise. To apply, please submit your CV and answer key application questions, providing specific examples that showcase your relevant skills and expertise.

To quickly mention, while we recognise the value of AI tools like ChatGPT, we prefer candidates' answers to be their own, as this allows us to accurately assess their ability to meet the role's requirements.

The application process is designed to enable you to showcase your skills, expertise, values and behaviours relevant to the role you are applying for. The stages may vary from role to role and if so, you’ll be given more information when you apply and at each stage in the process. 

Shortlisting is based on a thorough review of applicants' responses to the key application questions. These responses are independently scored by a panel using predefined scoring guides. Successful candidates will be invited to a 1st stage interview. In most cases, the interview panel will not have access to applicants' CVs until the interview stage.

We are committed to updating each candidate on the status of their application, regardless of the outcome. Candidates selected to proceed to the next stage, will be invited to attend an in-person interview held at our London office. Candidates proceeding to interview, may be asked to prepare and present a task.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know. You will be asked during your application, but you can also reach out to us at hiring@bcorporation.uk if you require support in making your application. 

Once you do, we will reach out to you directly to understand how we can support you through the process. 

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

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