The Noble Hotel is the NOLS-owned dormitory just down the street from the NOLS Rocky Mountain campus in downtown Lander, Wyoming. The Noble houses NOLS students and instructors before and after they embark on their wilderness-based expeditions. Consisting of 50 sleeping rooms, a commercial kitchen, a library, a rec room, and several meeting spaces, the Noble is a bustling hub for the NOLS community. The Noble Logistics Coordinator works as a member of the Rocky Mountain operations team to keep the Noble running smoothly, communicate with all Rocky Mountain students regarding their travel plans, and serve as a receptionist. Often the first person that students interact with at the Rocky Mountain campus, the Noble Logistics Coordinator plays an essential role in welcoming students and contributing to an environment that encourages them to feel relaxed and supported.

Key Logistical Information:

• Employment dates: May - September 2024

• Employee housing at the Noble is available for this position.

• Applicants must have legal working rights in the United States.

• Questions? Please email Katie Craig, Rocky Mountain Operations Manager, at katie_craig@nols.edu

What does a Noble Hotel Logistics Coordinator do?

• Communicate with all Rocky Mountain students before they arrive to start their NOLS course using email, text, and phone (phone provided by NOLS).

• Help students understand the travel logistics for their course and ensure they plan to arrive on time. 

• Provide excellent customer service to students in the days leading up to their course by answering last-minute travel and course-related questions.

• Welcome students and instructors to the Noble during peak arrival times.

• Manage the Noble front desk schedule. The Noble front desk is staffed during peak hours by the Logistics Coordinator or the Desk Clerk. Other support staff is available to fill in as needed.

• Work with the Noble Front Desk Clerk to ensure front desk coverage during busy check-in and check-out times. 

• Communicate effectively with the Noble Housekeepers to ensure rooms are cleaned and ready on time for guests. 

• Ensure exterior doors are locked and lights are dimmed outside of business hours.

• Assist teammates as time allows in tasks such as sorting mail, tidying, restocking restrooms, and moving laundry along.

What makes a great Noble Hotel Logistics Coordinator? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Excellent written and verbal communication skills.

• Comfortable talking on the phone with NOLS students, parents, and/or guardians regarding travel and logistics. Able to delegate and escalate calls to colleagues and management as needed. 

• Organized. 

• Dependable. 

• Excellent customer service skills.

• Comfortable using computers and open to learning new computer skills. 

• Ability to work flexible and irregular hours, including weekends and holidays, with a goal of maintaining a 40-hour work week.

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

Founded in 1965, NOLS Rocky Mountain (the “RM”) is located in Lander, WY on the ancestral lands of the Eastern Shoshoni, Northern Arapaho, Cheyenne, and Crow. The RM offers urban amenities paired with direct access to world class climbing in Sinks Canyon and Wild Iris, as well as wilderness travel and fishing in the Wind River, Absaroka, and Big Horn ranges. The RM is a central hub for many NOLS courses in the Rocky Mountain West, offering extended semesters and standalone expeditions that focus on many skill types such as backpacking, mountaineering, canyoneering, backcountry skiing, horsepacking, whitewater boating, and rock climbing. In addition to supporting Rocky Mountain students in the field year-round, the RM also provides operational support for four other locations: Teton Valley, Three Peaks Ranch, River Base, and East Africa. The core team at NOLS Rocky Mountain is deeply invested in student and instructor experiences and inspired by the power of transformative experiences at NOLS. 

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer employees free outdoor gear rentals

• Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees.  

• All employees accrue "wellness time" that may be used for many HR-approved reasons throughout the season.

• All employees may take advantage of the Employee Assistance Program, which provides access to counselors who are available 24/7 to assist employees with work-life balance concerns.

Next steps

Click the "Start your application" button at the top of this screen to get your application started through the "Applied" platform.

Please note, the Applied platform asks some optional demographic questions before you start your application. We at NOLS never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

Additional Information

Pre-Employment Check

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, and other relevant employment verification systems based on location. Applicants must have legal working rights in the location for the position they are applying for.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

Equal Employment Opportunity

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.