Please note: Benefits and perks may vary based on role and location. For full details of the benefits associated with this position, please refer to the information at the bottom of the Job Description:

Job title: QA Manager - FTC Approx 12 Months

Department: Technical

Salary: A competitive salary is available plus great company benefits 

Location: Kettering (NN14 1FJ)

Hours: Monday – Friday, 40 hours per week

The Role:

We are seeking an experienced and driven Quality Assurance Manager to join our Technical team at our brand-new, manufacturing facility in Kettering on an FTC (12-month contract).

As QA Manager (FTC) you will lead our Quality Assurance department to excellence, championing food safety, quality standards and legal compliance across all factory operations. This pivotal role will ensure the highest standards are maintained throughout our production processes, safeguarding our exceptional product quality whilst supporting our ambitious growth plans.

Key Responsibilities:

• Manage, develop, and support the QA Technicians and QA Supervisor, fostering their professional growth and career development.

• Contribute to and support the delivery of QA sections within the Technical Strategy.

• Establish and drive activities of the food safety & quality culture plan across the business, collaborating with a cross-functional team.

• Work closely with the Head of Technical to review and continuously improve the factory-facing sections of the Quality Management System (QMS).

• Serve as a senior member of the HACCP team and deputise for the Head of Technical when required.

• Lead and oversee the site-driven corrective action & preventative action programme, ensuring thorough investigation, documentation, reporting, and timely corrective actions for non-conformances, customer complaints, and incidents, including hold stock and disposals.

• Review and report on the principal causes of food safety loss, quality loss, and non-conformances, identifying trends and implementing corrective measures.

• Collaborate with the Head of Technical to implement and maintain the internal audit programme, including setting up a multi-disciplinary team and driving the timely closure of non-conformances.

• Act as the custodian of the traceability programme, ensuring the implementation and ongoing validation of traceability requirements related to QMS and audit standards across the business.

• Build and lead a collaborative and multifaceted team to upkeep and test the traceability requirements.

•Custodian of total Quality management in factory and ongoing validation of food safety plans.

•Drive, develop, trend and review Technical team KPIs across whole business; reporting KPIs as relative to functions across the business.

•Identify, report, and investigate trends to realign to Technical and business standards

•Custodian of site product testing schedule; managing external micro testing and onsite quality testing.

•Ensure supplier KPI is delivered, trended and realigned to meet standards.

•Complete regular audits and ensure the closure of non-conformances in a timely manner.

•Budget controller for quality section of the technical budget; ensure the budget is manged and met.

•Review and establish quality budget on an annual basis.

• Contribute to the business’ Sustainability strategy by delivering your Brighter Future Sustainability objectives and those of your team

Essential Requirements:

• Proven and extensive experience working as a QA manager is essential

• Prior experience delivering the food safety and quality culture plan

• Experienced with establishing a food safety culture and quality culture across a business

• Proven success leading traceability and people practices in a factory

• Experienced in Implementing quality processes and auditing them

• Launching the new format non-conformance spreadsheet

• The successful candidate must have the following qualifications: BRCGS, Food Safety L3 and HACCP L3 (all recently completed)

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

• Medicash, Private Health Scheme & Life Insurance

• Enhanced Baby Leave available

• We understand that mental health matters. We partner with Health Assured to provide remote emotional support to team members

• Discretionary annual bonus based on personal & company performance

• Paid sick leave

• Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest

• Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays

• Additional day off for your birthday

• Additional days off with long service

• Personal CPD budgets

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.

Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.

All applicants must have the right to work in the United Kingdom.