Communications & Content Associate

Salary: £34,000 - £36,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more

Location: Hybrid with an expectation to attend our London office approximately once per week

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

We are continuing our work following our latest round of funding, and as a result we are now seeking a Communications & Content Associate to help deliver our Strategic Engagement and Communications plan and support system change across the UK financial services sector.

This is a hands-on role at the heart of our communications activity. You will create engaging, high-quality content that strengthens our influence with mainstream banks, regulators, policymakers and community finance organisations. You’ll help translate complex financial inclusion insights into clear, compelling communications that inspire awareness and action.

Working within a small, ambitious communications team, you will play a vital role in raising the profile of Fair4All Finance and supporting our mission to improve financial wellbeing for the 20 million people in financially vulnerable circumstances across the UK.

This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact

Key Responsibilities

• Develop and deliver high-quality content aligned to Fair4All Finance’s strategic engagement plan.

• Produce a wide range of written materials including blogs, articles, case studies, briefings, reports and press content.

• Maintain and grow Fair4All Finance’s social media presence across LinkedIn, X and Bluesky.

• Manage and maintain a forward content calendar, coordinating input from across the organisation.

• Support the development and optimisation of website content, including monitoring performance and suggesting improvements.

• Support media engagement, monitoring coverage and identifying opportunities to raise awareness of our work.

• Assist in the delivery of stakeholder events and maintain accurate stakeholder and CRM records.

• Measure and evaluate communications activity, providing insight to improve reach, engagement and impact.

Essential experience & qualifications:

• Excellent copywriting, editing and proofreading skills.

• Experience creating content for both B2B and B2C audiences.

• Ability to translate complex information into clear, engaging content.

• Strong understanding of digital engagement and social media performance.

• Experience managing multiple projects and deadlines simultaneously.

• Strong organisational skills and attention to detail.

• Ability to collaborate effectively with internal and external stakeholders.

• Experience working with designers or creative partners.

Desirable experience

• Experience in a communications, PR or media role.

• Exposure to media relations and securing coverage.

• Understanding of how communications supports organisational strategy.

• Knowledge of UK financial services or financial inclusion.

• Experience working with partners, influencers or ambassadors.

• Digital marketing or analytics experience.

Person Profile

• Purpose-driven and motivated by improving financial wellbeing.

• Curious, creative and confident working with complex subject matter.

• Organised, proactive and delivery-focused.

• Comfortable working in a small, collaborative team.

• A strong relationship-builder with excellent communication skills.

• Comfortable with ambiguity and able to take initiative.

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector. 

You can find more information on us and our work at www.fair4allfinance.org.uk.

Fair4All Finance is a Disability Confident Committed scheme member. 

Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.  

If you do require any support or reasonable adjustments during the process, please contact us at jobs@fair4allfinance.org.uk. 

Our Benefits include:

Financial Security:

• Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application via Applied by 5pm on Tuesday 24th March

For informal enquiries, please contact us at jobs@fair4allfinance.org.uk.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.

Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID.

All applicants must have an existing Right to Work in the UK