Role purpose

We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.

The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.

You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Key Responsibilities

•          Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, working closely with the Programme Delivery Manager to ensure the smooth operation of the scheme and successful scaling into the next phase

•          Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders in government and financial institutions

•          Stakeholder Engagement: Manage relationships with key partners including HM Treasury, JP Morgan, and other funders to ensure strong support for the future expansion of the programme

•          Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot, potentially reaching hundreds of thousands of customers across the UK

•          Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product, ensuring it continues to meet the needs of financially vulnerable individuals

•          Dissemination and Reporting: Share lessons learned from the pilot, working closely with the communications team to generate publicity and support for NILS. Ensure data and insights from the pilot are used to inform future iterations and commercial models

•          People Management: Lead the Programme Delivery Manager, providing strategic oversight while ensuring the delivery of key programme milestones

Beyond NILS

•          In addition to leading the NILS initiative, you will work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals, such as solutions for thin credit files and insurance propositions.

About you

To succeed in this role, you will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes. You are a confident communicator and relationship-builder, comfortable working across the public, private, and civil service sectors.

To be successful, your experience and capability will include:

Essential Experience and Skills

·        Extensive experience in stakeholder management within multi-funder and multi-stakeholder environments

·        Strong background in financial services, particularly consumer-facing products and their commercial delivery

·        Expertise in business case development and commercial modelling for social impact initiatives

·        Fluency in contractual management and supplier management, with a track record of successfully leading procurement and scaling processes

·        Experience collaborating with investment professionals and structuring financial services that require lending capital

·        People management experience, including leading teams and external partnerships

Desirable Experience

·        Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations

·        Familiarity with economic and social impact cases for public interventions

Why work at Fair4All Finance

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

There are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That is a third of all adults in the UK.

We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector. 

You can find more information on us and our work at www.fair4allfinance.org.uk.

Our Benefits include:

Financial Security:

•          Pension, group life assurance, critical illness, and income protection, family leave

Wellbeing:

•          27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.

Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.

When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.

Applications

·        Please apply through Applied as soon as possible. We are carrying out this recruitment on a rolling basis and will review applications as they are submitted.

·        Interviews will be held in September and October 2024

·       The full job pack is here

·        If you would like to have an informal chat about the role before applying, please email jobs@fair4allfinance.org.uk so if you do have any questions or would like to know more, please get in touch!

When you submit your application your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.