Come along and meet us at our in-person recruitment event in Manchester on 14th March. It’s a great chance to connect, meet and potentially get hired.

Here at the Department for Levelling Up, Housing and Communities (DLUHC), we work on things that make a real difference to people’s lives. 

Find out more about what it's like to work in a digital, data and technology role at DLUHC including our culture, ways of working, career progression and staff benefits. You can also read the DLUHC Digital blog to learn about the work we're doing. 

What you’ll do as a Business Analyst

• be aware of user needs and familiar with writing high quality user stories to reflect these needs

• Map business processes, identify associated costs and pain points as well as opportunities to improve them.

• help identify, define, and manage the objectives of a business and will specify requirements from both a business and user perspective

• help map business processes, identify associated costs and pain points as well as opportunities to improve them

• work with a range of stakeholders, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs

• help define test conditions, identify issues and risks associated with work while being able to analyse and report test activities and results

• collaborate with a multidisciplinary team (including policy people, product people, user researchers and technical architects) to help understand user needs and develop solutions to meet those needs

• support the development of robust business cases - help to identify and analyse potential benefits, options for achieving those benefits and associated business risks

• understand the difference between user needs and the desires of the user

What we’re looking for

• experience of working as a business analyst or a related profession

• demonstrable experience in process modelling and requirements gathering

• experience of managing internal and external stakeholders

• good presentation, facilitation and communication skills

• experience of being an active collaborator, who can work effectively with user researchers and product managers

• problem solving skills that will support decision-making