Role outline and purpose

The purpose of this role is to provide administrative, project and event planning support to the Director of Operations. This will involve working with the Operations Assistant to build a strong structure for the directorate as they work towards fulfilling their strategic goals.

Role responsibilities

• Diary and Email Management- Review incoming correspondence for the Director of Operations and take action as appropriate; drafting emails and documents, collecting and analysing information, initiating communication with key stakeholders and supporting the Director’s work as part of the Senior Leadership team.

• Event and Meeting Logistics - Organise regular meetings and events on behalf of the Director of Operations, liaising with external partners and key stakeholders.

• Project Planning – Work with the Operations Assistant to provide administrative and logistical support to develop and deliver a range of projects on behalf of the Director of Operations and the Operations leadership team.

• Working with stakeholders - Work closely with people across the network and externally to ensure that the Operations directorate are engaged and represented as needed to maximise collaborative working.

• Travel and logistics – Booking travel, hotel rooms and meeting rooms for the Director of Operations.  

• Line Management- Ensuring the Operations Assistant is equipped to deliver effective project, system and administrative support to the wider Operations Directorate.