Full-time, Permanent Contract

Mid-level Role

Reporting to: Sales Team Manager   

London, UK

Applicants must be based in London and able to work in our offices on an ongoing basis.

What are we looking for in a Sales Advisor?

Prior experience in estate agency or property is not required as we will provide full training over the first months of employment. We like to hire from outside the industry to build a team as eclectic as the homes we sell. 

The successful candidate will be empathetic, organised, pragmatic and tenacious. They will relish the opportunity to work with a wide variety of clients and personalities, but also as part of a supportive and like-minded team.

You will be able to build strong relationships, adept at managing multiple projects, be passionate about homes, design and architecture, all with an enthusiasm to learn and grow with the demands of a fast-paced commercial business.

The successful candidate will be:

·       Ambitious, versatile and willing to play a pro-active role in a rapidly growing company

·       A team player who prioritises the collective over the individual 

·       Enthusiastic about providing exceptional customer service  

·       Adaptable and flexible

·       Rigorously organised and have an ability to handle pressure

·       Passionate about design, homes, and the way we live in them

What does the role involve day-to-day?

Each new home marketed by The Modern House is assigned to a specific Sales Advisor within the team, who is then responsible for overseeing the journey of the sale from the point of instruction through to completion.

The individual will provide the highest level of customer care, building relationships with clients and buyers, providing feedback from viewings, negotiating offers, and ensuring each sale is managed smoothly until it reaches fruition.

Sales Advisors work closely with the Sales Team Manager and the Viewings Coordinator to ensure a smooth customer journey. 

This is a unique opportunity to become a vital member of a forward-thinking company with a reputation for innovation and excellence.  

Primary Objectives:    

·       To create promoters of buyers and clients you meet and work with.

·       Taking a process-oriented approach to managing incoming enquiries and ensuring that viewing requests are handled in a timely fashion with an exceptional level of service.  

·       To negotiate offers successfully on behalf of your clients.   

·       To navigate transactions from launch to completion with tenacity and sensitivity. 

The Modern House is proud to provide equal opportunities to all. Every role is open to all individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

The deadline to apply is 10:00pm on Wednesday 20th July.