Account Manager
At Unreasonable, we believe entrepreneurial-led businesses building rapidly scalable solutions are the greatest untapped resource for solving the most significant social and environmental challenges of our time. Every day, our team strives to give the entrepreneurs we work with an unfair advantage to succeed. We do this by connecting them with our networks of mentors, investors, business leaders, and policymakers that can help them drive impact and scale their businesses faster. Today, the over 200 CEO’s in the Unreasonable Fellowship have raised more than $4B in financing, generated more than $3B in revenue, and are measurably impacting the lives of more than 530 million individuals in nearly every country and territory worldwide.
We are now searching for an Account Manager to serve as the lead with partners on strategy, project management, and implementation of initiatives. We’re looking for someone who will be a positive driving force that will lead the charge in elevating Unreasonable’s reputation as a best-in-class partner for years to come. The Account Manager will report directly to our Senior. Director of Initiatives and work closely with the broader team. This is an exciting, multi-faceted role balancing a variety of dynamics, which will require the right individual to design and deliver high-level strategic objectives, process and systems, resourcing plans, reporting, and a finely tuned collaborative approach that ensures we always deliver with excellence. This position will work across US, Asian, and European time-zones and, when travel returns safely, require domestic and international travel several times a year.
RESPONSIBILITIES
This individual will serve as the account manager and primary point of contact for various initiatives, owning the relationship and delivery of the contract.
This individual will start by serving as account manager on FUTURE (Accenture, Fossil, Pearson), Walton Family Foundation, and the Digital Advisory Network (Pearson).
Note: each partner engagement will differ based on contractual obligations, scope of partnership, and existing relationships. Currently all engagements have shifted to virtual and once it is safe to gather in person, we will assess the division of virtual and in-person engagements starting in 2021.
Lead on overall project management and support contract execution - working across all Unreasonable teams - to ensure that initiatives are delivered on time, within budget, determining optimal staffing assignments, and remaining within the contractual obligations
Lead on impact reporting for initiatives, working closely with Tech, Portfolio, Community, and Media teams to deliver on the reporting needs as laid out in the contract
Support on implementation of initiatives, in some cases (such as with one-day or smaller gatherings) leading on event execution - serving both as back of house support and front of house execution
Retain and strengthen existing partner relationships - developing new opportunities to work together and ensure the re-signing of existing agreements
Create an effective process and information flow between all parties by building org-wide tools and processes to project manage and execute on contract objectives; ensure these tools and processes fulfill the clear communication necessary to identify, align, reiterate, and track progress to deliver with excellence
Manage ongoing feedback collection across multiple programs
THIS ROLE IS FOR YOU IF YOU ARE...
AN ORGANIZATION + PRIORITIZATION GURU // Obsessively organized and gifted at prioritizing to the nth degree - you not only like to make details look superficially clean, your approach to organization and prioritization is also strategic and effective to deliver on what’s most important.
A SYSTEMS + PROCESSES THINKER // Confident with building best-in-class systems and processes for project management - but love using them effectively even more
AN EXPERT COMMUNICATOR // A detail-oriented, concise, and effective communicator that knows exactly what, how, when, and who to communicate to internally and externally
PASSIONATE AND FLUENT IN EVENTS // You love the art of bringing people together for a shared experience and intimately understand what it takes to delivery and execute world-class events.
A COLLABORATIVE GYSHIDO-SAN // Pathologically collaborative but also thrive on owning, delivering, and GYSHIDO-ing solo
ADAPTABLE // An agile and flexible team player who can adapt to changing circumstances and wear many hats - you’re able to read the room and organically flex into the appropriate role at the drop of a dime
A RELATIONSHIP BUILDER // Remarkable at building deep and real relationships internally and externally, keenly aware of and sensitive to social and cultural differences, and easily maintain contact with an extensive network
A CREATIVE PROBLEM SOLVER // Skilled at problem-solving, reading patterns, anticipating customers’ needs, analyzing trends, and positioning opportunities for greater impact and revenue generation - even when faced with adversity, you’re always thinking up new creative solutions and offering real help
A VALUES-DRIVEN LEADER // Grounded in the importance of listening, learning, humor, and genuine interest in seeing others shine but are also assertive and able to take charge of a situation when appropriate with the ability to lead, motivate and influence others. As you read about Unreasonable’s core values, you get more and more excited with each value you come across
APPLICATION TIMELINE
September 1st: Application goes live.
September 15th: Your application is due.
September 17th -18th: If you are invited to the next round of the process, we will schedule a 20 minute phone call with you.
September 18th -22nd: We will give select applicants a small “trial project” representative of the type of work associated with this position. Though we will give you 5 days to finish your "trial project," it should only take a few hours to complete.
September 24th - September 29th: Assuming both of us want to continue exploring the potential of working together, we'll invite you to interview with our team.
October 1st - 2nd: We will conduct reference checks on the two to three most compelling applicants for this position.
October 5th: Assuming you made it through the reference checks, you will be notified whether or not the position is yours.
October 26th: Ideally, those accepted will be able to join the company no later than October 26th, 2020.
“The object of life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, ‘Holy Sh*t, What a Ride!'”—Mavis Leyrer
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At Unreasonable, our goal is to become a global brand with a diverse team that is representative of the community we serve. We are an Equal Opportunity Employer and do not discriminate on the basis of race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation or any other non-job-related factors. We value diversity and are committed to building a team and an inclusive culture that represents a global perspective of experiences, skills, backgrounds, and expertise. The more inclusive we are, the better we can deliver our mission of driving resources to and breaking down barriers for entrepreneurs solving BFPs.