Climate Outreach is seeking a Content and Communications Manager to join the team on a permanent, full time contract.

What we do 

Climate change affects us all, and involves us all. But all too often conversations about climate exclude and alienate people. We know people care about tackling climate change. And we know we need to act fast. Season after season of wild weather around the world leaves us in no doubt that climate change is happening here and now. 

At Climate Outreach we know people become the solution to the climate crisis when they’re invited into the conversation. 

We conduct original research to better understand what people from different places and backgrounds think and feel about climate. We work with people and organisations to help create the best stories. We help them navigate difficult climate conversations and unlock more ambitious climate action. And we work with governments and policy makers in the UK and globally to show them the importance of engaging people in climate policy making and policy roll out.

There has never been a more urgent time for our work. In an era of economic strain, where many people’s daily lives are getting harder, the risk of polarisation, political backsliding, and lost momentum is real. The UK’s long standing cross-party consensus on climate is under threat. Without the right narrative, we risk division and delay at the very moment we need unity and ambition.

We know the story we need: one of hope, opportunity, and progress. But this story won’t write itself—we must act now to shape the language, narratives, and messengers that will sustain ambitious climate action.

How we work 

We are a small team who prize working together and learning from each other. We each bring our own expertise and experiences to our work, which we all share and value. We each hold our areas of work, but we also all lean in to team objectives and tasks to deliver crucial work. We work flexibly in ways that work for us, with the understanding that there are times of more intensive work than others.

Role purpose and responsibilities

The Content and Communications Manager will play a central role in making Climate Outreach’s content and communications best in class. You will be able to write for a range of channels and audiences with a particular focus on drafting excellent digital copy to maximise the reach and impact of our work with target audiences. You will manage our website and social media accounts day to day, while helping us think about our long term social strategy and approach to raise the profile of Climate Outreach and our work. You will lead on marketing Climate Outreach’s products and services to various stakeholders, including our training workshops and Climate Visuals content. 

You will work closely with our Climate Visuals Manager to seek new opportunities for promoting our innovative climate photography library. You will embed thinking about great content to our research design and work closely with our research and programmes team to think about how we promote our findings. You will be able to help us respond quickly to external events, and seek opportunities to share our research and content at key times. 

Through building on your content creation skills, this role will present an opportunity to try out innovative communication ideas, using audience insights to adjust your approaches for a variety of audiences. You will be able to work with strategic comms insights and use this as a grounding for great content. You will also be able to work quickly and independently to an agreed brief and tight deadlines.

Climate Outreach works with partners and contractors located in different time-zones. Therefore the post-holder may be asked to travel or work outside of core hours to support project delivery. 

The role requires the following skills and attributes:

• You have excellent verbal and written communication skills, with an ability to communicate complex topics in a clear and engaging way to a wide range of audiences across web, social media and email.

• You are a creative and confident content producer. You will have knowledge and experience of writing compelling copy for social media platforms and an understanding of the content and key audiences for different platforms.

• You are skilled in writing web copy and able to maintain basic website functionality.

• You are experienced in using Adobe Photoshop, Canva and other visual editing tools to develop and produce engaging social assets for target audiences.

• You are experienced in developing and producing video and audio content for different platforms. 

• You understand strategic communications and have demonstrable analytical skills, including monitoring and processing audience insights and digital performance indicators for maximum impact

• You apply a growth mindset by being resilient, comfortable taking risks, making mistakes and learning from them 

• You have an aptitude and motivation for problem solving  

• You take initiative and hold yourself and others accountable 

• You are able and willing to work with people from different backgrounds 

• You have strong organisational and time management skills, with the ability to balance proactive and reactive communication priorities

• You are able to work in a fast-paced dynamic team with competing interests and priorities, managing your workload independently by prioritising and having an agile approach

• You are willing to learn and work with technological systems and solutions

• You are comfortable in managing stakeholder relationships

How to apply

To get started, pop your email on the top right of this page.

You’ll answer 4 competency-based questions that are related to the role. You will also be asked to upload your CV. The deadline to submit your application is 5pm on Monday 12th May 2025.

After the job closes, your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to the next step, which includes an in-person interview in London on Wednesday 21st May 2025.

Also, we love giving feedback, so at the end of the application process we'll share how well you performed.

If you have any additional questions about the job or recruiting process, please contact us by emailing recruitment@climateoutreach.org.

Please note that this role requires residence, and the right to work, in the UK. Unfortunately, we are not currently able to sponsor visa applications for this role.

Diversity, equity and inclusion

Climate Outreach is committed to providing equal employment opportunity in all of its employment programs and decisions. We recognise that a diverse and inclusive movement is critical to solving climate change and that we must ensure that those directly impacted – particularly those who have been excluded in the past – are at the centre of the movement for change. 

We do our best to make staff positions accessible to all potential team members, regardless of race, colour, national origin, ethnicity, age, class, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, and marital or parental status. We strive to recruit team members from communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice. We therefore strongly encourage applications from people of colour, women, LGBTQ people and members of marginalised communities. 

If you are invited to interview for the position, do let us know if you would like any carer's costs that you incurred due to attending this interview to be reimbursed.