Senior Manager/Director, Investor Relations + Engagement

Unreasonable Group

  • Team: Investment Team
  • Salary: Starting Base Salary Range: $85,000 - $115,000
  • Location: Boulder, London, NYC or Remote
  • Closing: 5:00pm, 8th Nov 2021 EST

Job Description

At Unreasonable, we build community between entrepreneurs, institutions, and investors to profitably solve pressing global problems. We believe entrepreneurial-led businesses building rapidly scalable solutions are the greatest untapped resource for solving the most significant social and environmental challenges of our time. Every day, our team strives to give the entrepreneurs we work with an unfair advantage to succeed. We do this by connecting them with our networks of mentors, investors, business leaders, and policymakers that can help them drive impact and scale their businesses faster. Today, the over 280 CEO’s in the Unreasonable Fellowship have raised more than $7.2B in financing, generated more than $5.5B in revenue, and are measurably impacting the lives of more than 730 million individuals in nearly every country and territory worldwide. But we’re just getting started...

We’re now searching for a dynamic leader to oversee our small but mighty Investment Experience Team including the management of our private investor club, Unreasonable Collective. This leader will be tasked with overseeing the end-to-end membership lifecycle of Collective Limited Partners (LPs), working closely with and leading the investor recruitment and engagement teams. This role is all about setting the tone for the kind of exceptional community that we already are, and the unprecedented one we strive to become. Leading the Investment Experience Team, this role will work closely with the Community and Experience Teams across Unreasonable to ensure the heart and details of the Unreasonable community experience are embedded in all LP touchpoints. We will know we’re on the right track when editors of major publications and organizers of gatherings like TED and Davos approach us as the go-to leaders in what it takes to build one of the most purposeful and effective investment communities on the planet. 

Strategic Objective

Lead the Unreasonable Collective Experience Team: develop and implement a coordinated strategy that not only deeply interconnects our entrepreneurs with Collective Members, but also expands the community in alignment with our global identity value, in a way that drives resources to and breaks down barriers for our entrepreneurs year-round, at scale. 

Key Areas of Focus

  • SYSTEMATIZE how best to make the process of getting LPs into the community seamless, understanding that it will continually evolve;

  • ACTIVATE our current global network of 400+ Mentors & Specialists, transforming them into thriving and engaged investors that consistently drive value to our entrepreneurs;

  • GROW the community to encompass even more impressive, humble, and helpful LPs with a strong focus on diversity, inclusion, and global identity;

  • EVOLVE tools in partnership with our technology team to make it easy and accessible for LPs to support Fellows year-round, constantly experimenting with ways to reduce the friction to participate.

RESPONSIBILITIES

  • Lead the Unreasonable Collective team across member acquisition, community engagement, deal participation, and successful exits. 

  • Serve as the key relationship manager around the product, liaising with high-profile guests, via email or phone, and owning the membership renewal process

    • Share annual check-in calls with each member and manage the renewal process 

    • Serve as the key point of contact for all at-risk-members ensuring their satisfaction and renewal 

    • Serve as the senior point of contact helping members to make the most out of their membership experience

  • Work with Unreasonable Collective’s General Partner to develop, document, and continually evolve a strategy for Collective LPs which includes but is not limited to:

    • Identifying tiers of prominence (individual, UNHW, Family Offices etc)

    • Mapping details of engagement across the community

    • Leading the diversity and inclusion strategy and objectives

  • Establish, continually refine, and manage processes to secure the most influential and impactful LPs possible for the Unreasonable Collective

  • Develop target numbers, types, and names of LPs in collaboration with Unreasonable Senior Leadership

  • Oversee the content creation/upkeep and facilitation of 

    • Group and individual briefing calls with prospective members prior to joining

    • New member recruitment materials (invitations, testimonials, videos, etc.) 

    • New member orientation and onboarding

  • Oversee and serve as a thought partner to the event and experience team in the facilitation and hosting of both in person and virtual events for the Investor Community

    • Support your team in collaborating across the various teams at Unreasonable to ensure a seamless event planning process

    • Support with the execution of events as well as the designing of a calendar of events 

  • Oversee and streamline the communication mechanisms between your team and the membership base

  • Master company-wide CRM, email, and proprietary IT systems to streamline all processes and systems across member recruitment and ongoing relationship management

  • Champion Unreasonable Diversity and Inclusion policies and objectives to ensure our community truly reflects Unreasonable values and global aspirations

WHO WE’RE LOOKING FOR....

  • You have experience in community management, event management, program management, and/or investor relations 

  • You are an established leader and intellectually curious problem solver, able to understand the big picture and translate that into strategic direction for harmony and collaboration across numerous stakeholders with competing priorities 

  • You have strong cross cultural and interpersonal skills with proven ability to successfully approach, build trust and relationships, and negotiate across multiple cultures, markets, communities, and leadership levels

  • Demonstrated ability to communicate effectively at a senior level, in both verbal and written forms, with strong interpersonal skills to develop and maintain both internal and external relationships

  • You are passionate about delivering experiences and love nothing more than enjoying your hard work pay off with guests who are absolutely blown away by the experience you’ve helped curate 

  • You thrive when juggling many moving parts simultaneously, and you can turn up the hustle when necessary

  • You are at ease and can connect with and/or collaborate with the most senior executives (CEOs, Presidents, Prime Ministers, luminaries…) as well as the most junior representatives in any situation 

  • You always follow up and follow through on time

  • You are never the person who says, “That’s not my job”

  • You believe that when work is done well, magic is in the details

  • You are what we would refer to as a ​GyShiDo​ Master

  • As you read about ​Unreasonable’s core values​, you get more and more excited with each value you come across

PREFERRED QUALIFICATIONS 

  • Proven and quantifiable track record of success on prior venture and/or innovation deals, from ideation and sourcing to execution

  • Strong network within the venture community preferred

  • Prior investment management experience or experience within a formal VC firm environment will be appreciated. 

  • Candidates who are accredited investors themselves (whether by financial or non-financial accreditation channels), and have done some angel investing in a personal capacity, are invited to apply.

APPLICATION TIMELINE 

  • October 22: Application goes live.

  • November 8th: Your application is due.

  • November 10th - 12th: If you are invited to the next round of the process, we will schedule a 20 minute phone call with you.

  • November 12th - 17th​: We will give select applicants a small “trial project” representative of the type of work associated with this position. Though we will give you 5 days to finish your "trial project," it should only take a few hours to complete.

  • November 22nd - 24th: Assuming both of us want to continue exploring the potential of working together, we'll invite you to interview with our team.

  • December 1st: Assuming you made it through the reference checks, you will be notified whether or not the position is yours.

  • January 4th, 2022: Ideally, those accepted will be able to join the company no later than January 4th.

“The object of life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, ‘Holy Sh*t, What a Ride!'”—Mavis Leyrer

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The Unreasonable team is made up of passionate souls dedicated to the idea that entrepreneurs are our best bet at solving the greatest challenges of our time. We’re thinkers and doers, writers and makers, engineers and firefighters =) Though we’re headquartered in Boulder, CO we have teammates from London to New York and a community that spans from Sao Paulo to Hong Kong.

We offer all full-time employees at Unreasonable Group comprehensive benefits including health, vision, and dental insurance with company contributions for yourself and your dependents, a Simple IRA retirement plan with 3% company match, unlimited paid vacation with a mandatory minimum aggregate of 2-weeks off per employee per year, 12-weeks paid parental leave, and up to $6000 per year to continue your education and personal and professional growth through our employer sponsored Learning Fund. We want to encourage our teammates to be the best versions of themselves in both work and life and hope our benefits, inspired by our values, reflect this.

To support an international team, we have partnered with Employer of Record services all over the world. All international positions will be employed via our EoR partners. We do our best to ensure that our international teammates receive comparable benefits and enjoy a comparable employee experience as our US based team in accordance and in compliance with local laws and regulations.

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At Unreasonable, our goal is to become a global brand with a diverse team that is representative of the community we serve. We are an Equal Opportunity Employer and do not discriminate on the basis of race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation or any other non-job-related factors. We value diversity and are committed to building a team and an inclusive culture that represents a global perspective of experiences, skills, backgrounds, and expertise. The more inclusive we are, the better we can deliver our mission of driving resources to and breaking down barriers for entrepreneurs solving BFPs.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 8th Nov 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application