Impact Analyst (Greater Manchester)


  • Salary: £30-35k (depending upon experience)
  • Location: Remote working, with some travel to Manchester Office
  • Closing: This role has no specific closing date.

Job Description

Greater Manchester Better Outcomes Partnership (GMBOP)

This is an exciting role for someone who really wants to make a difference and is passionate about using data to change lives. GMBOP is an innovate new partnership between The Greater Manchester Combined Authority (GMCA) and Bridges Outcomes Partnerships (BOP) which brings together a network of local experts in homelessness, including charities such as Depaul UK, AKT and The Calico Group. The partnership works with young people to prevent homelessness. Unlike many homelessness services, the programme aims to be truly preventative, supporting young people before they have hit a crisis point.  This gives an opportunity for the project to share learning about what really works to prevent homeless both locally and nationally. The programme provides support to young people to help them sustain or secure  accommodation but also provides support across other areas of their lives including creating support networks and engaging in education or employment. The partnership operated a pilot project from 2021-2022 and following its success has now been awarded a three-year outcomes contract to deliver the Pathfinder project across Greater Manchester. The funding will only be paid out when the scheme succeeds in preventing homelessness and delivering positive outcomes. It’s being run as a Social Outcomes Partnership, where the upfront working capital is provided by social investors and council funding is only released when outcomes are delivered. The project aims to assist 1500 young people and will be working with a wide range of partner organisations.

GMBOP uses a Salesforce case management system with monthly reports being exported to excel.

About the Role

As an Impact Analyst you will collaborate with our programme teams on one of our many social impact projects and will be responsible for:

  • Primary lead in creating high-quality analysis and impact reporting to actively enable the development, improvement, and innovation within services.

  • Working in collaboration with Programme Leads and Delivery Partners, to provide an aggregated and consistent representation of programme statistics; analysing data to make recommendations to help optimise programme success and services.

  • Identifying areas for data quality improvement; areas for enhancements in both BOP and Delivery Partner systems and processes; reporting on patterns, trends, and root causes to challenges; presenting findings in regularly report format for various stakeholder groups.

  • Being accountable for analysing and updating volumetric and impact-based assumptions and actuals; exploring, patterns and anomalies in BOP data and systems, and producing meaningful insight for colleagues to improve programme impact in delivering positive social outcomes.

  • Working in collaboration with colleagues across BOP to represent project meetings and wider forums to represent Programme team.

  • Collaborate with impact analysts of other BOP projects to create an integrated view of outcomes achieved across projects and share learnings.

  • Protecting the integrity of BOP’s databases, carrying out regular audits, reviews, and process to improve the quality of the data on our databases.

  • Supporting Programme Manager / Programme Director and delivery more broadly across all operational / project management needs, including building relationships and coordination of team activities.

Key attributes we’re looking for

  • A genuine passion to drive social change: We are constantly searching for new ways to change the status quo.

  • Excellent attention to detail and intellectual thoroughness who will demonstrate the ability to lead on impact and value creation.

  • Proven excel skills and an ability to present complex data in a simple format.

  • Ability to deliver more than people expect: We believe more is possible than the current system is achieving, and we need to demonstrate this in practice. This requires tenacity and optimism.

  • Ability to think differently: We will not succeed by copying existing models or structures. Our projects and investments all require the team to think through each problem from first principles and find the most effective and efficient new solution in each case. This requires logic, analytical precision, and a willingness to question assumptions. It also requires the desire to work in a dynamic environment, along with the ability to be solutions-focused and work in a small team.

  • Ability to build and maintain trust: We aim for the edge of what we believe is possible, from ourselves and our partners; this can only be achieved through mutual trust. Everything we do must be open to scrutiny and full transparency. This requires excellent interpersonal skills and absolute integrity.

What we offer

  • The role will offer an opportunity to share learnings across the impact analyst team with the potential to work across projects. We are also committed to developing you and will work with you to support you with your personal and career development plans.

  • We are committed to the culture of learning and have regular learning opportunities within the team where we all come together as a team to learn more about other projects across the portfolio and learn more about impact investment.

  • We are a flexible employer and we will support you to ensure you achieve a healthy, happy work-life balance. 

  • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform. 

  • The health and wellbeing of our employees is really important to us.  We offer 24-hour impartial Employee Assistance line alongside other well-being initiatives to promote a more healthier working environment.

  • A salary of £30-35,000 (dependent upon experience).

  • You will get 25 days’ annual leave plus 8 days for bank holidays.

  • We offer a Salary Sacrifice Pension Scheme.

  • We offer 4 x Life Insurance and many other benefits.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application