Leadership:

• Provide strong, trauma-informed and empathetic leadership to Solace and take responsibility for the effective delivery of all functions within the strategic and accountability frameworks established by the Board of Trustees.

• Develop a culture which motivates all staff and where they feel their wellbeing is cared for and voice is valued and they are enabled to deliver work to a high standard.

• Oversee all aspects of quality services and standards, development and maintenance of supervision structure, management of welfare of staff and the management of health and safety.

• Lead key strategic projects including those bringing significant change for the charity, ensuring that risks and threats are robustly managed.

• Be an inspirational leader for the organisation, so that it consistently achieves excellence, and invites innovation and change.

• Promote the charity so as to ensure a positive external image and highly motivated workforce.

Resource Management:

• Responsible for budgets, expenditure and management accounts ensuring that income and expenditure is within business plan targets.

• Accountable to the Board of Trustees for the overall financial health of Solace including ensuring that new funding opportunities are pursued.

• Implement and monitor HR policies and processes, ensuring that Solace’s structure and staffing.

• models enable the effective delivery of its strategy.

• Identify and put in place effective risk management strategies and framework for the charity to support business plan objectives and robust financial and strategic management.

• Ensure the long-term financial sustainability of the organisation.

External Affairs:

• Be a passionate and compelling advocate for the charity’s mission, policies and campaigns – inspiring others to support and join in with our campaigns.

• Be a persuasive and authoritative public face for Solace’s messages in the media, public speaking, high-level influencing.

• Ensure the media and other opportunities are maximised to demonstrate that Solace is a persuasive and measured expert on complex policy issues.

• Develop excellent relationships with all partners, including statutory and voluntary agencies, London-wide forums and decision-making bodies to successfully influence policy and practice.

• Draw together the skills of Solace staff to ensure that its branded campaigns are well-planned, expertly delivered and ultimately successful.

• Identify, develop and maintain relationships with a network of key external contacts, including national and regional organisations, to facilitate good working relationships, joint campaigns and enhanced influence.

Robust Governance:

• Develop good working relationships and ensure systems and structures are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of Solace’s affairs.

• Report to the Board on progress against key strategic objectives, providing information and answering for organisational performance.

• Advise the Board in all aspects of leading the charity, including short term and long term strategic planning for the financial welfare of the organisation, human resources management, fundraising, communication/Public Relations.

• Ensure at all times that Board operates within statutory and corporate approved frameworks, requirements and guidelines.

Strategy, Planning & Delivery:

• Lead delivery of organisational strategy and co-ordinate and influence the delivery of departmental plans.

• Manage the charity effectively, ensuring that its financial security, asset management and risk appraisal is maintained and enhanced.

• Lead the development and implementation of strategic goals, objectives and financial plans to meet both the short term and long-term business plan aspirations.

• Take overall responsibility for achieving, monitoring and reporting on performance againsttargets in all areas of the charity’s activities, taking appropriate action as required.

• Develop functional plans for finance, governance and marketing and communications and ensure all plans are developed in line with organisational strategy and budgets.

• Present the organisational and departmental plans to the Trustees for approval where and when required.