The Behavioural Insights Team (BIT) is a social purpose company that combines two approaches to improve people’s lives and communities. First, we use behavioural science (behavioural economics, social psychology) to design new policy ideas with our partners. Second, we run policy experiments, often using randomised controlled trials (RCTs), to determine the effectiveness of those ideas. BIT is a trusted advisor to government departments and agencies, NGOs, and other major funders in Singapore and throughout Asia.

As the Project Support Officer, you will have two key areas of responsibility: 

• Assisting our advisory team to manage projects in our internal systems and keep projects on budget 

• Contributing to the delivery of projects, utilising your coordination, planning and organisational skills

Based in Singapore but supporting a decentralised team, you will work closely with our Advisor team and the Operations team. Our APAC team currently has staff in Singapore, Australia, and Indonesia. You will also occasionally work with staff in our London head office.

• Flexible working arrangements, including the option for hybrid work and flexible start and finish times

• Regular team lunches

• A training and development budget to help your Professional Development 

• An emphasis on work-life balance and mental health, including medical leave, compassionate leave, study leave, 23 days of annual leave, and a generous paid parental leave policy

Project Support (50%)

• Work closely with Project Managers to coordinate and manage projects and internal business processes.

• Conduct regular project planning & review meetings to ensure project plans are up to date, project budgets are well managed, and resources are allocated as required.

• Take necessary actions and escalate when required.

• Create reports as requested by senior management.

• Review individual staff resourcing and escalate if staff have too little or too much work assigned.

• Plan, track, and manage project costs, ensuring planned costs are forecast accurately and reflected correctly in project planning and finance systems.

• Provide project leads with project performance information when requested.

• Review/manage contract terms and dates and manage contract extensions/modifications as necessary.

Project Coordination (50%)

• Assist project teams with administrative tasks and project delivery or implementation tasks as needed.

• Schedule fieldwork/interviews for research activities.

• Coordinate project meetings or workshops as required.

• Take notes in meetings and follow up on actions.

• Assist project leads in coordinating external stakeholders in complex projects.

• Provide on-the-ground support for project events.

• Contribute to bid writing/proposal development.

Skills

• Strong accuracy & attention to detail

• Takes initiative to add value to the business

• Focus on the identification of problems & developing solutions

• Ability to work in an agile way / respond to competing priorities & shifting demands

• Self-driven but works as part of a team to achieve common goals and outcomes

• Fast learner and keen to learn / can learn by doing

• Strong ability to meet strict deadlines

• Intermediate skills in all MS Office programs, especially in MS Excel, as well as Google suite of programs (Gmail, Drive, Meet, Sheets & Docs)

Experience

• 3-5 years in an administration and/or coordination role, preferably (but not necessarily) in a small business or consulting or professional services firm 

• Confidence with IT, including Google Suite, Slack

We use a platform called Applied to reduce bias in the recruitment process. Applied helps us focus on your skills and potential fit for the role, rather than your CV. You will need to answer a few work-based questions, which members of our team will anonymously mark. Our selection is based on performance in these questions. Candidates with the top-scoring answers will be invited to a structured interview where they get to meet some of the team. At the interview stage, you will be asked questions reflecting the role so you can demonstrate your skills.

Key Dates

• Role closes: Sunday, 4 August at SGT 2359

• Interviews: Week commencing 12 August

Application Notes

You will need to have the right to work in Singapore to undertake this role. We will ask all applicants short-listed for an interview to provide evidence of their right to work during the recruitment process. Some of the personal data you provide to Applied when you apply for a role with The Behavioural Insights Team will be passed on to The Behavioural Insights Team for (a) reviewing your application, (b) inviting you for an interview, and/or (c) offering you a job and getting you set up as an employee/contractor. For full details on how BIT collects and uses your personal data, please visit our website - https://www.bi.team/bit-global-recruitment-privacy-notice/. If your application is not successful, any personal data provided to us by Applied (including any personal data relating to equal opportunities monitoring as set out above) will be retained by The Behavioural Insights Team for no longer than 6 months after the application deadline has passed (other than in exceptional circumstances where we may need to keep your personal data for longer) at which point your personal data will be securely deleted.