The Opportunity 

Social Finance is looking for a Communications Associate with exceptional writing, content creation and PR skills to support the Head of Strategic Communications and Engagement. Working closely with, and reporting to, the Head, you will bring our communications strategy to life through high-quality content, channel management and event support. 

You will work closely with colleagues across the organisation to build our profile, communicate our impact and ensure our story is told in a clear, compelling and consistent way. This is a mid-level role, suited to someone with significant experience rather than someone at the very start of their communications career. You will be confident working on complex, nuanced subject matter and with high-profile partners in government and the charity sector, ensuring that all communications align with both our own values and those of our partners. You will also play a key role in supporting events and other profile-raising activities that help us build and strengthen relationships. 

Key Responsibilities 

Web & content 

• Implement the web strategy set by the Head of Strategic Communications and Engagement by creating, uploading and updating content in CRAFT CMS, ensuring information architecture and user journeys remain clear and user-centred. 

• Apply Social Finance's tone of voice and style guide to all web content, escalating strategic questions on positioning or messaging to the Head as needed. 

• Support the commissioning and creation of thought leadership and impact stories by drafting briefs, conducting interviews and working with the team to prepare first-draft copy for review. 

Brand & visual identity 

• Use Social Finance's brand, style and messaging guidelines to produce on-brand graphics and layouts (e.g. in Canva and Photoshop), and flag any issues or gaps to the Head of Strategic Communications and Engagement. 

• Support colleagues to apply brand templates correctly across presentations, reports and event materials, referring complex or new use-cases to the Head for approval. 

LinkedIn & digital channels 

• Act as the day-to-day owner of the Social Finance LinkedIn account, maintaining a consistent flow of original content that drives traffic to our website, monitoring stakeholder activity and engaging appropriately. 

• Monitor performance of the website and LinkedIn channel, providing regular reports and insight to the Head of Strategic Communications and Engagement to inform strategy. 

Publications & campaigns 

• Develop and deliver communications and PR campaigns for key publications and initiatives implementing dissemination strategies developed with the Head of Strategic Communications and Engagement.  

• Draft media materials, pitch complex stories to journalists and sector media, and manage day-to-day relationships with external partners, escalating reputational or strategic issues to the Head. 

• Proactively identify and draft impact-led stories and case studies from across Social Finance's work, to be refined and prioritised with the Head. 

Events 

• Support the planning and delivery of online and in-person events in line with agreed objectives, formats and brand guidelines, working to the frameworks established by the Head of Strategic Communications and Engagement. 

• Coordinate event communications (invites, web pages, social posts, follow-up content), ensuring outputs are captured and repurposed across channels. 

General 

• Review, sense-check and copy-edit reports, briefing notes and presentation slides before publication to ensure accuracy, clarity and alignment with core messaging and brand standards. 

• Work with external designers, photographers and other suppliers within frameworks and budgets agreed by the Head, providing day-to-day coordination and ensuring work meets brand and quality standards. 

Person Specification 

Experience 

• Strong, demonstrable track record in journalism and/or communications, with a focus on high-quality written and visual content. 

• Experience developing and delivering profile-raising communications and engagement campaigns, including earned media. 

• Experience managing websites using a content management system (ideally CRAFT CMS or similar). 

• Experience managing or leading organisational social media channels, particularly LinkedIn. 

• Experience reviewing, editing and preparing materials for publication or dissemination to external audiences. 

• Experience working with or commissioning designers, photographers and other creative suppliers. 

• Experience supporting the planning and delivery of events or profile-raising activities. 

Skills & knowledge 

• Outstanding writing skills, with the ability to explain complex and technical topics clearly and accessibly for different audiences and channels. 

• Strong editorial judgement, including excellent copy-editing, proofreading and attention to detail. 

• Ability to carry out independent journalistic research, including interviewing stakeholders and service users, and turn this into compelling stories and case studies. 

• Good understanding of digital communications and social media best practice, especially LinkedIn, including scheduling, engagement and simple analytics. 

• Confident user of design tools such as Canva and open to using AI tools for content and imagery within ethical and brand parameters. 

• Strong organisational and project-management skills, able to juggle multiple priorities and deadlines while maintaining high standards. 

  Personal attributes 

• A proactive self-starter who can hit the ground running and take ownership of key communications channels and projects. 

• A collaborative team player who acts as a trusted peer, collaborator and sounding board for senior colleagues, including the Head of Strategic Communications and Engagement. 

• Confident working with senior stakeholders, including the Chief Executive and Directors, and with external partners across government, charities and communities. 

• Creative, curious and motivated to produce excellent work that supports Social Finance's mission and enhances its reputation. 

• Committed to upholding Social Finance's values and to working sensitively with people whose lives have been impacted by the issues we work on. 

 Working at Social Finance

The fixed salary for this position is £40,000 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer. Read more about working at Social Finance here.

About Social Finance

We are an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We do this by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Our skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. We combine these specialisms in different ways to address specific social challenges. We create effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.

Ready to make your own impact on these issues? Then come and join us.

Our multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. We provide a high-quality training and development programme in-house with great opportunities for career progression. We’re a friendly and intellectually curious bunch, always up for a debate. Read more about what it’s like to work here.

Our Values

Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.

Equity, Diversity & Inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer.

We support a range of flexible working options and welcome UK based applications from outside of London/the Southeast so far as they can meet the in-person meeting requirements for the role. We can also accommodate secondments and part-time working. Read more about our approach to equity, diversity and inclusion here.

We work on some projects where our clients may require different levels of DBS checking for our employees. Candidates deemed suitable for a role after interview will be asked to declare any unspent convictions to ensure that we are able to resource them to projects appropriately.

How to Apply

We use Applied, an application platform developed by the Behavioural Insights Team, to record your application. Applied uses behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process.

You will be asked to respond to situational based questions which will allow you to express your ability. Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses.

As part of the application process, you will be asked to provide examples of your written and visual work that can be independently verified as produced by you.

Closing date for applications: Tuesday 6 January 2026, 5pm

If you have any queries regarding the role, please contact beth.callaghan@socialfinance.org.uk