About MHM

MHM is an international research, strategy and insight consultancy working with charities, heritage and cultural organisations of all sizes.  

As a team we are fascinated by what makes people tick. We work across boundaries to fuel the success of cause-led organisations, giving them a deeper understanding of how to connect more people with their vision.

Our clients include San Francisco Museum of Modern Art, Tree Aid, British Museum, National Trust and Chester Zoo.

About you and the role

As Senior Researcher, you'll manage high-value or complex research projects and accounts, developing relationships and maximising value delivered for the client and the company. You will deliver research and co-ordinate projects that result in transformative insights for clients.

Here’s a snapshot of what you’ll do:

Project delivery

Manage high-value and complex consultancy and insight projects that help our clients reach their goals, profitably deliveringr high-quality, actionable insights.

• Design and develop qualitative and quantitative research tools to meet client objectives.

• Facilitate qualitative research methods and manage recruitment and fieldwork as needed.

• Manage teams through the MHM insight process to develop relevant actionable insights for our clients. Conduct analysis and produce reports that outline these insights in a succint, clear narrative with recommendations.

• Co-ordinate complex project teams and schedules to ensure delivery on time and budget.

• Develop strong relationships with clients as a trusted insight partner.

• Take responsibility for monitoring delivery against complex budget and communicating progress to the team - deliver tasks (and encourage others to) efficiently.

Contribute to business-winning

• Participate in scoping meetings to help shape projects. Write proposals and review costs.

• Write research proposals and participate in pitches to persuade potential clients. Review costs to ensure accurate budget.

• Maintain relationships with key clients between projects to ensure we remain their go-to agency and understand the impact of our work.

Contribute to MHM

• Take an active role in developing research skills in others across the team.

• Make a positive impact on MHM culture and team engagement by living MHM behaviours

• Explore new research methods and trends, identifying opportunities to trial and adopt new approaches.

• Contribute to the delivery of, company aims and objectives as needed.

Your skills

You'll be the right person for this job if:

• You are able to analyse qualitative and quantitative data, identifying the salient issues and have experience of conducting primary qualitative research using a range of methods

• You're passionate about solving problems, no matter if they're big or small; and have a strong mindset of getting things done

• You have great communication skills (verbal and written), and are able to explain and present complex issues in an accessible way to various audiences

• You actively identify opportunities, deliver improvements, and proactively implement and follow project management methodologies and processes

• You are great at managing expectations, ensuring delivery of the highest quality service, and soliciting and acting on client feedback

• Experience of working in an agency environment is desirable but not essential

We are especially interested in hiring an Arabic or Swedish speaker, but this is not essential.

Applicants should note that, since Morris Hargreaves McIntyre serves a large number of national and international clients, you may be required to undertake work in other U.K locations and overseas (including for clients in US, gulf states, Europe and elsewhere).

The Particulars

Salary: £28,000-32,000 dependent on experience

Working Hours: 35 hours a week worked in line with our flexible working policy

Annual Leave: 25 days annual leave plus bank holidays

Location: Manchester Northern quarter, we are currently hybrid working with at least 2 days in the office.

We are an equal opportunities employer

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Completing your application

We know it might be tempting to use an AI programme to complete your application, but AI programmes are limited as they can’t tell us about what makes YOU a great fit for MHM.

We scan applications for use of AI programmes and do not take applications forward if we suspect that answers have been generated using an AI tool. Please complete your application honestly and in your own words.