Customer Success Management (for the German Market)

Skribble

  • Location: CH or DE, 60-100%, permanent
  • Closing: 5:58pm, 12th Apr 2022 CEST

Job Description

Be authentic, honest and deliver on your promises – the rest will take care of itself.

Our Mission

Skribble aims to simplify the lives of people and create trust in the digital world. Worldwide. Our mission is to contribute a key element that is intuitive in usage and simple to implement: digital signatures. We advise and support organizations in the implementation of digital signatures, so that we all are better off by trusting more, wasting less time, and safeguarding environmental resources.

The Team

Our team is highly motivated, positive and collaborates closely together. We are growing fast and our next step is to bring Skribble to Europe. We are nice, fun-loving people, working on a non-commission basis and strive to make the world a better place: one signature at a time. We always have each other’s backs – like a family. This culture has made us one of the top 3 ascenders in the Swiss startup raking 2020. 

Your Contribution

You help us grow Skribble in Germany by supporting and advising our business and enterprise customers in the application of Skribble. You ensure customers can roll out Skribble across business areas and help them get the most value out of it. You also support them navigating the change required in their business processes. With you as their success manager our customers are extra happy - sometimes that requires a visit and personal training.

Your Background

  • 2+ years of B2B experience working in Customer Success, Account Management or Consulting in a SaaS context

  • Previous experience in working with German and/or Austrian customers

  • German is your native language and you are fluent in English (other languages are a plus)

  • Friends describe you as honest, communicative, empathetic and pragmatic

  • You are flexible and enjoy working in a highly dynamic environment

Our Offering

  • Opportunity to be part of a fast growing tech company with an aspiring and experienced team

  • A job with a purpose: save human and environmental resources by enabling digital signatures #worksmarter

  • A company culture of transparency and self-responsibility

  • Great flexibility in designing your workday while working closely with your team

  • Choose where you want to work, either in one of our shared offices with other inspiring startups or any other place in CH or DE

  • Twice a year we all get together for cool team events

  • Company laptop, lump sum expenses, free coffee, ESOP/PSOP (depending on your location)

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Tue 12th Apr 2022

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application