Data Manager

Start Network

Employment Type Full time Permanent
Location Hybrid · Multiple locations Senegal · Philippines · Nepal · Kenya · India · Guatemala · Congo (Kinshasa) · Bangladesh · London, UK Hybrid, United Kingdom or Start Network countries of operation
Salary £42,707 - £44,841 (GBP) Competitive salary for the local market if based outside of the UK
Team Evidence & Learning
Seniority Mid-level, Senior
  • Closing: 10:36am, 2nd Sep 2024 BST

Job Description

WHAT IS START NETWORK?

 Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR SOLUTIONS

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.

 EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.

 COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

 For more information about Start Network and what we do, please visit our website

 OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

JOB PURPOSE

The Data Manager will oversee the development and use of data systems at Start Network. The role will help streamline our data processes to ensure efficient and effective data collation, storage, processing, and reporting, with attention to security and confidentiality.

This role sits within the Evidence and Learning team, whose objective is to generate evidence and facilitate learning within, and across, Start Network for all programmes and initiatives, to inform and influence organisational decision-making, as well as communications and advocacy messages. The Data Manager will also work in close collaboration with the Communications and Digital team to ensure a harmonised approach in our use of digital tools and platforms. 

KEY ACCOUNTABILITIES

DATA PROCEDURES

  • Create policies for effective data management and monitor compliance

  • Develop and implement efficient and secure procedures for data handling and analysis/reporting with attention to all technical aspects

  • Establish rules and procedures for data sharing across the organisation, as well as with hubs and external stakeholders

  • Support different teams in the daily use of data systems and ensure adherence to legal and company standards

 DATA COLLECTION

  • Formulate techniques for efficient and quality data collection to ensure adequacy, accuracy, and legitimacy

  • Establish procedures to ensure that Start Network continues to practice ethical data collection

  • Lead on the development of approaches to facilitate more streamlined data synthesis

 DATA MANAGEMENT

  • Monitor and process quantitative and qualitative information and evaluate data system performance to inform improvements (new technologies, upgrades etc.)

  • Ensure digital databases and archives are protected from security breaches and data losses

  • Troubleshoot data-related problems and authorise maintenance or modifications

  • Advise strategically on data protection, security and data storage across different country contexts; ensuring data management protocols are in line with regulatory standards

  • Analyse structural requirements for new software and applications

 ANALYSIS AND REPORTING

  • Assist with reports and data extraction as needed for key reporting

  • Lead on donor and sector reporting to the International Aid Transparency Initiative (IATI) and other open-source and transparency platforms for the humanitarian sector

  • Lead on data analysis of key organisational and programmatic metrics and provide ad hoc data analysis support at the request of teams

  • Manage dashboard development and oversee their support through efficient data processes and quality data inputs

  • Oversee and support data entry by teams into key databases

 START NETWORK CULTURE

  • To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

  • A commitment to the Start Network vision, principles, values, and approach

  • The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS AND EXPERIENCE

ESSENTIAL

  • Proven experience as data manager

  • BSc/BA in computer science or relevant field

  • Excellent understanding of data administration and management functions (collection, storage, analysis, reporting etc.)

  • Familiarity with modern database and information system technologies including Salesforce; and data visualisation tools (e.g. PowerBi / Tableau etc.)

  • Experience of statistical analysis

  • Some data architect experience in designing systems on, e.g., Salesforce

  • A solid understanding of existing and emerging data technologies

  • Proficient in MS Office (Excel, Access, Word etc.)

  • An analytical mindset with problem-solving skills

  • Excellent communication and collaboration skills

 DESIRABLE

  • Experience of data use in a humanitarian or development context

  • Competence in a second language

 KEY COMPETENCIES

Communication:

  • Coach others across the organisation through formal and informal channels, actively developing talent in relation to data-related tasks

 Strategic Thinking:

  • Ability to hold a strategic perspective, while listening and engaging with different teams to understand the impact of data-related tasks on their work and on other parts of the organisation and network

 Collaboration:

  • Actively promote collaboration by identifying and breaking down barriers to siloed working, connecting colleagues, teams, and initiatives

 Leadership of self and others:

  • Balance the need to follow systems and processes, while identifying when systems and processes do not align with the mission, and being able to suggest alternatives

 Ability to adapt and learn:

  • Troubleshooting and the ability to anticipate issues, and actively plan to mitigate them together with the team, by seeking collaborative solutions and drawing on those with relevant expertise

 Getting things done the Start Network way:

  • Balance the tension between thinking, trialling, and deciding to move forward in line with expectations from key stakeholders

Removing bias from the hiring process

Applications closed Mon 2nd Sep 2024

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 2nd Sep 2024