Creative Communications Coordinator

Hubbub

Location Central London / Hybrid / Remote
Salary £31,500 - £34,750 per annum, plus benefits
Team Communications
  • Closing: 11:00am, 2nd May 2023 BST

Job Description

WHO WE ARE 

We’re Hubbub, a creative charity that’s been inspiring positive environmental action since 2014. Every campaign is sparked by our passion to problem-solve and make greener choices easier and more possible for everyone – from food to fashion and from reuse to greener and more connected communities. Everyday solutions that bring people, community groups and business together to do good and create change that scales and influences far beyond the people involved. Change that shows how much is possible when we all get on board.  

OUR VALUES 

  • Give a damn about the environment: it’s authentically at the heart of everything we do because we’re committed to taking action on climate change and the environment. We care about the difference we make and are honest about our impact. 

  • Curious: have an interest in people, places, trends, politics and the world we live in. Asks questions, seeks knowledge and has self direction to discover the answers. We have an eye for detail and intuition to see opportunities. Always explores new ways to engage wider communities meaningfully. 

  • Entrepreneurial: leads the way. Embraces flexibility to achieve our charitable purpose. Nimble and brave enough to take risks to experiment without fear. Proud of independent spirit. Takes initiative and responsibility. 

  • Creative: Re-imagines everything and enables people to see things differently. Trusts intuition and brings magic to everyday. Continually challenges the way things are. 

  • Playful: positive and playful to connect people, catch imaginations and make people smile, because the world is serious enough. 

  • For Everyone: Creating ways to include everyone in climate action, breaking down barriers and making it worthwhile too. It’s built into who we are and everything we do. 

WHAT YOU’LL DO 

 
We’re looking for a creative person to join our Comms team and help amplify the awareness and impact of our campaigns. Supporting the comms team with content creation, copywriting and the day-to-day management of our social media platforms will be a large part of this role.  

You’ll be one of the main voices behind our digital channels, in particular our social media platforms and newsletter, so it’s important that you’re keen to create content fluent in our tone of voice and are detail-oriented to make sure everything we put out into the world is of a high standard. You’ll be working on every stage of communications, from ideation and research through to writing, filming, editing and scheduling content.  

WHO YOU’LL WORK WITH  

You’ll be within the comms team, working closely day to day with our Comms Creative Partner, Creative Lead, and team of Designers to ideate, copywrite and edit digital content day to day. You’ll also be supporting our campaign teams to shape their campaign messaging for both physical and digital comms, e.g. their launch post for a new campaign, or the key message for leaflets being printed.  

Your role will include:   

Copywriting and creating: 

  • Copywriting using a witty, spirited and knowing tone which is central to Hubbub’s brand: particularly for our social media and newsletter 

  • Developing creative concepts such as scripts for reels, competitions, and themed tips or tutorials.  

  • Staying up to date on current news and trends, building these into Hubbub’s communications.   

  • Pitch in where needed to support the wider project team communications. No task is too big or too small.  

  • Supporting a strategy to grow and retain our newsletter audience, including boosting sign ups, planning and creating themed newsletters.   

  • Supporting with the writing and set-up of paid ads across Hubbub’s social media and digital advertising accounts including Google and Microsoft ads, Facebook / Instagram ads etc.  

Managing and measuring:  

  • Lead on scheduling all content across our newsletter and social media channels in an impactful, strategic way.   

  • Monitoring the impact of our communications and gathering insights to share with the comms team, using tools like google analytics, Hotjar and internal monitoring from social media platforms.  

  • Lead on uploading and optimising content to the Hubbub website, making sure it creatively communicates and reflects Hubbub’s tone as well as our campaigns, content and key messages.  

Engaging:  

  • Manage Hubbub’s live presence on social media, responding to and instigating two- way conversations with interesting accounts, questions, and comments we receive to build engagement and brand affinity.  

  • Manage Hubbub’s core email inbox, making the most of all enquiries to maximise Hubbub’s impact and new opportunities. 

  • Supporting the development of relationships with external content collaborators to grow our audience and amplify our content.   

WHO YOU ARE  

  • Can communicate and copywrite fluently in a brand’s tone of voice, both short form (e.g. A tweet, a newsletter subject line, a poster) to long form (e.g. content for our website).  

  • May have experience following a brand’s guidelines to create content. 

  • Keen to create, and is full of ideas. From punchy and unique ways to hook people into our content, new TikToks or Instagram Reels series, to curious subject lines for our newsletter.  

  • Understands different social platforms from both a user and creator side, knows intuitively how to adapt content for different channels and audiences. 

  • Can analyse and interpret social media platform insights to help us learn and improve our content. 

  • Stays on the pulse with what’s going on in the external world, from the latest in media and politics to the newest TikTok trend.  

  • High attention to detail, guarding our brand reputation with careful research, proof reading, deep understanding of our tone of voice, style and purpose across our digital channels.  

  • Highly organised and proactive in managing multiple priorities, deadlines, and details such as daily Instagram DMs, comments, etc. - making every word count.  

  • Keen to be in front or behind the (smartphone) camera   

Regardless of your experience, alignment with Hubbub's values is essential.  

Hubbub’s success and distinctiveness rests on the quality of our people. At every stage of their career, a Hubbuber is: 

  • Intellectually and politically curious and engaged. 

  • Proud of the work they do. 

  • Upbeat, motivated by challenges, and tenacious in solving them. 

  • Creative, innovative and playful. 

  • Team players, sharing success and solving issues and challenges collaboratively. 

  • Organised, dedicated and conscientious, with fantastic attention to detail. 

  • Flexible, willing and able to respond to constant change and challenge. 

  • Committed to communicating in a way that is compelling, clear, accurate and accessible. 

If your experience looks a little different from what we’ve identified, and you think you can bring value to the role, we’d love to learn more about you. 

WHAT YOU’LL GET 

  • Holiday - 25 days per year, plus bank holidays. Our office usually closes over Christmas which is additional to annual leave, and if you hang around for 5 years, we offer an additional 4-week paid sabbatical. 

  • Pension - 5% employer pension contribution, with an ethical pension provider. 

  • Flexible working - Hubbub operates a flexible working policy whereby staff can work from home when they chose. We trust our team to do a good job and be committed, and how they do that is up to them! Our core hours are 10am-4pm, but we are flexible to suit people’s needs. Flexible working also includes any reasonable adjustments required to enable each person at Hubbub to work to the best of their abilities.  

  • Optional remote working - We also know great talent isn’t just based in London so we support remote working, with the understanding you will need to come to the London office for certain key dates. As we pay salaries with a London weighting, those who live further out will need to cover expenses when travelling into the office. We also ask that all staff attend away days, for which travel will be covered by us. 

  • Training and Development – We're committed to the development of our team. We have an agile goal setting process with clear lines for progression. We offer ongoing professional development through our training partner, You Can Now. 

  • Away Days & Socials – We all get together twice a year for Away Days, which often includes a fun overnight stay at an eco-resort in the English countryside. Once a month we have socials arranged by the team ranging from repair workshops and film nights to scavenger hunts and wild swimming. 

  • Wellbeing – We have a wellbeing calendar that includes a range of different wellbeing sessions covering physical, mental and financial wellbeing. 

Equality Statement 

Hubbub is committed to providing equality of opportunity both in employment and access to our programmes, events and activities.  This means that: 

  • For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.   

  • The above equally applies to access to development and training opportunities. 

  • All programmes will be designed to be actively inclusive and accessible to all people. 

 

A BIT MORE ON HOW WE WORK 

  • We do things the Hubbub way:  

  • Scope: We care about the environment and believe the cause is bigger than the organisation. We’re always thinking about the most pressing challenges and problems we can tackle. We collaborate with organisations, big and small, who share our ambition to find new ways to disrupt the status quote and inspire action that’s good for the environment, and for everyone. 

  • Discover: We’re curious. We listen, observe and ask questions to gain insight and knowledge to understand the people and places we want to inspire. We use our intuition and experience to identify opportunities to instigate action on environmental issues. We build ideas based on evidence. 

  • Create: We’re a creative bunch. Our campaigns put ideas into action to raise awareness, change habits, and show that good things happen when people come together. We start with things people care about. We use behaviour change techniques, positive language and highlight the benefits. We use good design, seasonal hooks and a splash of playfulness. 

  • Experiment: We’re entrepreneurial. We have a healthy restlessness. We reinvent ways to connect with people. As we deliver campaigns we constantly experiment, measure and adapt what we do, to find out what has the biggest impact. 

  • Scale: We start small and think big. Our campaigns ripple, scale and influence far beyond the people involved in them. We share what we discover, the good and the bad. Sometimes we give it another go to find a better way. When it works we open source our ideas so they can be replicated and scaled. We build transformation opportunities to shape systems and policy. 

 

Removing bias from the hiring process

Applications closed Tue 2nd May 2023

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Tue 2nd May 2023