Overview

We are looking an enthusiastic, dynamic and efficient Business Manager to join our Administration and Facilities team helping to support the organisation.  You will be joining a team of Business Managers providing proactive and comprehensive project, administration and diary support across the organisation and working specifically in the People & Culture area. 

The People & Culture Business Manager is responsible for the administration support for the business area and will be the main point of contact, engaging with internal and external stakeholders.  This role will be involved in all aspects of the business area’s work, supporting the leadership on developing and implementing strategy, working on special projects and making the everyday run well. 

As this is a new role, you will have the opportunity to make it your own and the role will develop with your direction, as well as that of the Chief People Officer.  You will also have the support of the other Business Managers, who you will share learning and ways of working with, as well as supporting each other.  

You’ll have an enthusiasm for helping make an impact in the world from the inside of an organisation, enabling projects to run smoothly and helping others to get things done and an interest in HR and People and Culture work. 

The People and Culture Team is responsible for the delivery of our ambitious people strategy across all the Foundation’s business areas. This directorate has a number of inhouse specialisms (HR business partners, internal communications, talent acquisition, learning and development and DE&I) working together across the organisation, ensuring talent and people are at the centre of what we do.

About us

At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

There is more information about working with us on our website, where you can read about:

• how we approach recruitment

• our team, culture and values

• the benefits of working with us

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Job description

The opportunity

Job title: Business Manager (People & Culture)

Salary: £36,000 - £38,192 p.a depending on experience

Contract type: Permanent

Closing date: Monday 17 July, 9am

Interview dates:

• Test and first interviews - w/c 24 July

• Second interviews - w/c 3 August

Reporting to: Head of Administration and Facilities line manages this role, although you will work with the Chief People Officer for work allocation. 

The team: You’ll be embedded within the People & Culture team and support the Chief People Officer with all aspects of their work. 

You’ll work closely with and provide support to all colleagues of the People & Culture business area and with colleagues across the Foundation. 

You will also be part of the Administration and Facilities team which provides Administration and Facilities support across the Foundation. 

Key responsibilities:

The People & Culture Business Manager is there to provide project and business management support to enable our People & Culture team to focus on delivering our People Strategy. The Business Manager is embedded in our People & Culture team in order to fully understand priorities, goals and ambitions and help enable the People & Culture team to achieve them. 

General

• Build an in-depth knowledge of our People & Culture leadership’s priorities in order to help support the business area’s work. 

• Build an in-depth knowledge of the structure of the organisation and key stakeholders.

• Project management and administration of P&C projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.

• Communicate and negotiate projects and liaise with the wider organisation and other stakeholders on behalf of the Chief People Officer to enable projects and tasks to progress.

• Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.

• Agenda planning and setting for leadership and full team meetings, in partnership with the Chief People Officer. 

• Note taking and action monitoring of the above meetings, following up on completion of tasks when required.

• Proactive diary management for the leadership of our People & Culture Business Area in conjunction with other Business and Diary Managers where necessary.

• In conjunction with the Talent Management and Learning and Development team , managing scheduling of recruitment campaigns and Learning & Development plans.

• Management of the flow of information to other staff within the Foundation.

• Proactively identify and deliver improvements to team processes and share these learnings with other business areas

• Ad hoc desk research as required, collating information and giving recommendations based on the information gathered

• Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, processing invoices and expenses, making travel arrangements and other tasks as required.

• Diary management cover for other business areas to cover absence within the team as necessary

Committee administration – People Committee and DEI Trustee Group

• In conjunction with the People & Culture team and Company Secretary as required, prepare and circulate agendas for the above Trustee meetings.

• Coordinate the creation of papers, proof, format and publish on the Board papers software platform.

• Minute taking and technical assistance at the meetings.

• In conjunction with the People & Culture team and Company Secretary, following-up on actions after each meeting to ensure items are progressed.

• Be the main point of contact for Committee members around logistical and technical issues, gathering annual return information (e.g. conflict of interests information) and coordinating the induction of new Committee members.
  

Person Specification

What we’re looking for

Skills and experience:

•  Strong time-management skills and the ability to organise and coordinate multiple projects at once

• Project Management experience

• Knowledge and an interest in HR Processes (experience desirable)

• Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders

• Experience of improving business management processes

• Superb written and verbal communication skills

• Experience of diary management for multiple people

• Excellent relationship building skills

• Technically savvy with experience of using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.

Abilities and attributes:

• Ability to solve problems under pressure

• Attention to detail

• An interest in the work of People & Culture

• The ability to make decisions based on knowledge of the business areas priorities

• Ability to absorb and summarize complex information

• Ability to plan ahead, anticipating issues before they arise

• Ability to change priorities whilst remaining calm and focussed

• The ability to work with initiative and at pace

• Curiosity and a proactive approach

How to apply

Thanks for your interest in working with us.

Although this is a full job, we are open to part time applications, job shares, and flexible options such as compressed hours.  We do not think it would possible to complete this job in less than 0.8 fte.  

To find out more about the role, please contact jobs@gsttfoundation.org.uk