Interim Technical Assistant

Ella's Kitchen

Location This role is based near Henley-on-Thames (There will be some flexibility to work from home)
Team Technical (Making Things Right)
  • Closing: 9:43am, 29th Nov 2021 GMT

Job Description

Ella’s Kitchen was set up by Paul Lindley to promote healthy eating amongst babies and young children. We’re a highly entrepreneurial and values driven company which has achieved impressive growth to over £80m turnover, with a team of 80 employees based at Ella’s Barn near Henley. Our baby and toddler food pouches can be found in key retailers across the UK as well as the Scandinavian and BeNeLux markets. We are a brand recognised for its high-quality ingredients and ethical credentials which are visible throughout our supply chain and in our social and charity work. Ella’s is part of the Hain Celestial group and we are very proud to be an accredited B’Corps and included in the Sunday Times Best Companies top 100 list 5 years in a row!

Already having achieved rapid growth to date, Ella’s is about to embark on an exciting new phase of development, to bring out more ranges of products and reach a wider international audience. With an ambitious growth target, we are looking for an enthusiastic, passionate and talented individual to take on the role of a Technical Assistant in order to assist our Technical (Makes Great Stuff Safe) team.

You will be joining a team of people who meet personal and business challenges with hard work and a smile. They not only see things as they are and ask why - but see things that never were and ask why not.

At Ella’s Kitchen, we are guided by our values; they set the tone of our culture and we look out for newbies who will be a natural fit to our values and complement and contribute to our business.

Contract:

Full time, 40 hours (Monday to Friday)

This is a temporary role for 12 months with the possibility of being made permanent

Role activities / responsibilities:

1. Customer complaints

  • Manage completion of customer complaint investigations

  • Analysis of customer complaint data (including weekly and monthly reporting)

2. Systems and specifications

  • Recipe system input (RM’s and finished products)

  • Specification completion and managing specification requests (raw material, finished product and retailer specifications)

  • QAS documentation – support completion and maintain

3. Raw material standards

  • Documentation and communication for raw material concessions

  • Documentation, communication and management of raw material change controls

4. Finished product standards

  • Completion of traceability testing programme

  • Brexit documentation support as required

5. Artwork

  • Collation of technical and marketing information required for generation of artwork

You will need:

  • A degree in Food Science / Technology or Biology

  • Brilliant knowledge and capability with using MS Excel, PowerPoint and Word

  • Strong attention to detail and organisation skills

  • Self-motivated

  • Demonstrable ability to live and breathe our values: We Want to Win, We’re Business Minded, We’re Childlike, We Think Differently, We’re Good to Each other

And what you’ll get in return:

  • Bucket loads of training and development, supporting your career pathway

  • Competitive salary

  • Discretionary bonus scheme

  • A Box of Treats, including private medical, dental, pension, life assurance, 25 days holiday and the ability to buy more, high street discounts, amazing wellbeing events, Give It A Go days… to name but a few!

  • A really awesome place to come to work every day… our beautiful Barns in the Oxfordshire countryside

    Find out what it's like to work at Ella's Kitchen here

Removing bias from the hiring process

Applications closed Mon 29th Nov 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 29th Nov 2021