Managing Consultant

Spring Impact

Employment Type Full time
Location Hybrid · London, City of, UK Southwark- Minimum one day a week in London office
Salary £54,338 - £56,513 (GBP)
Team Consulting
Seniority Senior
  • Closing: 11:59pm, 12th Oct 2023 BST

Job Description

About us

Spring Impact is supporting the world’s most ambitious social purpose organisations to solve big problems. We partner with teams who are doing truly transformative work but are frustrated that they could be reaching many more people. We support these organisations through a mix of consulting, coaching and training.

Over the last ten years we’ve learnt a lot about what it takes to scale social innovations , and are confident in the tried-and-tested approach we've developed to partnering others on their journey .

Our staff draw on their lived experience, and their professional experiences from across the social sector, to deliver this approach. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, gender identity, sexual orientation, religion, disability, and socioeconomic background.

Role Overview

As a Managing Consultant, you are a leader in Spring Impact’s consulting team, and serve as a role model for staff. Working closely with the Consulting Practice Directors, you share responsibility for ensuring we deliver high-quality, impactful and sustainable projects - supporting clients and partners to develop the strategies, mindsets, plans and tools needed to successfully scale impact.

You take the lead on complex, high-priority consultancy projects, and develop senior client and funder relations. You lead training courses demystifying scaling.

You develop and support the consulting team - effectively managing the performance, development and wellbeing of direct-line reports and supporting project teams to assure quality and impact.

You help to maintain and develop Spring Impact's methodologies and tools, and may be responsible for driving key organisational initiatives, such as developing new consulting products.   

Consultancy and Client Relationship:

  • Lead complex, high-priority projects including developing the project plan, and managing project delivery to achieve quality, impact and financial objectives - identifying and responding potential barriers to success 

  • Establish and manage high-trust relationships with clients

  • Share advice from Spring Impact experience, guide clients through difficult decisions, and challenge clients when necessary 

  • Present final deliverables to client’s senior stakeholders, including boards and funders

  • Role model facilitation of workshops for other team members

  • Role model conduction of groups and interviews for other team members

  • Lead project teams effectively, providing guidance and direction to other team members (e.g., Consultants and Senior Consultants) to complete project outputs and delegating tasks appropriately 

Organisational Responsibilities:

  • Support Spring Impact to achieve its Consultancy OKRs, including by providing quality assurance to projects; identifying patterns and developing solutions such as team training, new tools or improved processes; and supporting the development of the consulting team

  • Lead key organisational initiatives, such as developing new products or areas of work - securing resource, building a strategy and delivering change to meet organisational needs and objectives

  • Ensure the continued development and management of a professional and efficient organisation, including identifying organisational needs and raising with leadership team and supporting recruitment, onboarding and development of staff

Business Development and Advocacy:

  • Share best practice through occasional writing, representing Spring Impact at conferences, including co-presenting sessions and other modes of contribution

  • Work with the Consulting Practice Directors to continuously improve Spring Impact’s methodologies and consulting frameworks, supporting updates to existing thinking and helping develop new products and service offerings

  • Support business development, in particular through securing follow-on work with existing clients

Staff Development:

  • Communicate effectively with the team on a regular basis, ensuring information is clear, accurate and timely, managing expectations both upward and downward

  • Provide timely, effective feedback to support the development of direct line reports and other team members

  • Effectively manage the performance of direct line reports by creating clear development plans, supporting them to implement these, providing clear and actionable feedback as needed and carrying out progress reviews and appraisals against objectives

  • Cultivate the personal development and well-being of direct line reports

Staff benefits

Like everyone else on the team, you’ll benefit from:

  • A flexible approach to working and home-working, with team members being asked to come in once a week to our London office  

  • Three-months fully-paid maternity leave on successful completion of probation, increasing by one month for every year of service, up to a maximum of six months

  • Three-months fully-paid parental leave (i.e. for partners of birth parents), with the option to take a further nine months unpaid leave. Parental leave is also available for the new matching/placement of an adopted child

  • 25 days holiday, increasing to 27 after two years

  • A personal training budget of £2000

Spring Impact’s Commitment to Inclusion

At Spring Impact, we firmly believe that the impact of our work is strongest when our team has a variety of experience, expertise, and insights to draw from. Our staff draw on their lived experiences and their professional backgrounds from across the social sector. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, age, gender identity/expression, sexual orientation, religion, disability, socioeconomic background, family/parental status, and any other protected characteristics. We hope to continue fostering an environment of belonging at Spring Impact, where all team members are encouraged to be their authentic selves and where their needs in the workplace are met.

In pursuit of these goals, we not only want to cultivate a culture of inclusion and justice at Spring Impact, but to implement practices that allow us to take steps in achieving these aims. This can be seen in our flexible working schedule (for those who may have caring responsibilities or may face inaccessible transportation), de-biased hiring platform, and organisation-wide involvement in DEIJ (diversity, equity, inclusion, and justice) workshops. 

We encourage individuals from all backgrounds to apply, especially those who may come from marginalised and underrepresented groups. 

For further information on how Spring Impact has incorporated DEIJ practices into our organisation, and what work we still need to do, please refer to our article "Embedding and Advancing DEIJ: The Distance We've Travelled and the Distance Still to Go".

Next Steps

Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers. They will be reviewed in the week commencing September 18th until the position is closed. 

In the event of a face-to-face interview, in order to ensure that candidates face no barriers to attending the interview, Spring Impact will reimburse reasonable travel costs for anyone travelling from outside of London. Interviews will be conducted the week commencing 20th October 2023.

If you are offered the role, you will have the opportunity to have an informal conversation with a current Managing Consultant to help you decide whether the role is right for you. (We don't offer this opportunity at an earlier stage to ensure that no candidates are advantaged during the interview stage).

If you have any practical or logistical questions about the application process or role, please email info@springimpact.org. However, as part of our ambition to diversity and equity, we have decided not to offer potential applicants the opportunity of an informal conversation with Spring Impact before applying. This is because we want to ensure that all candidates have an equal opportunity to perform well in the application process. We know that many factors contribute to individuals feeling comfortable reaching out for informal conversations - including social, cultural and educational background, as well as personality and confidence levels- and we want to ensure that those with the confidence to reach out do not have more information to perform successfully in application and interview. We are driven to ensure that applicants across socio-cultural and educational background  have an equal footing in the application process.  For candidates offered the role, we will offer the option of an informal conversation with a Spring Impact team member to help you understand whether the role is right for you.

Key Details

  • Salary: £54,338.57 - £56,513.12

  • Full-Time

  • Closing: October 12th, 2023 at 23:59

  • You must have previous consultancy experience to be eligible for this role. This could be in a traditional consultancy environment delivering projects for clients and partners, or as an internal consultant in a larger organisation - for example delivering strategy or transformation projects.

  • Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers. They will be reviewed in the week commencing September 18th until the position is closed. 

  • Applicants must reside in the UK and have the right to work in the UK for at least three years.

Removing bias from the hiring process

Applications closed Thu 12th Oct 2023

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 12th Oct 2023