Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.

Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

And we won’t stop until they are mobile, enabled and included.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Job summary

This role will work alongside the Support Officer in Scotland with the effective planning and delivery of services to meet the strategic objectives. The postholder will be required to work directly with young people and their families delivering services in Scotland, alongside assisting the wider Scotland team in the administrative tasks involved in organising and setting up services and events.

The person

You will be responsible for the planning and delivery of services in and around Aberdeen, as well as supporting colleagues in all aspects of researching, organising, and booking activities and events for disabled children, young people and their families in Scotland. You will need to have good organisational skills with the ability to communicate and build rapport with a range of audiences. You will be liaising with our young people and families as well as venues, schools, content providers and other third-party organisations. With a good understanding of planning events and undertaking risk management, you will be responsible for all aspects of event bookings.

You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families.

Key accountabilities

• Organisation and direct delivery of services in and around Aberdeen.

• Writing Service level Agreements for key partners; content providers and schools.

• Obtaining information from content providers and schools, such as Public Liability, DBS and key Risk Assessments.

• Writing Care Plans & Risk Assessments.

• Sourcing and booking new venues and content providers for Whizz Kidz services.

• Researching and booking activities and venues on request from Service Delivery Managers, Services Support Officer and at times, other Whizz Kidz colleagues.

• Sending event invites to young people and families and updating the database as required.

• Updating all documentation for events and participants onto the database.

• Promoting Whizz-Kidz services to third party organisations in order to drive new applications/referrals.

• Liaising with young people, families and schools as requested.

• Ordering equipment and resources where needed and sending these out to young people and families.

• Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers and Services Support Officer.

• Attending Team Meetings and contributing to the development of Whizz-Kidz services.

 The post holder will also:

• Work within all policies, procedures and budgets set by Whizz Kidz.

• Act at all times in the best interest of Whizz Kidz.

• Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.

• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.

• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.

• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification

Skills and knowledge

• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.

• Excellent organisational and planning skills

• Excellent interpersonal skills with the ability to communicate at all levels

Experience

• Experience of working directly with disabled children, young people and their families

• Demonstratable experience of planning and organising events

• Experience of working with external partners to coordinate activities and negotiate bookings

• Experience of risk management

 Personal qualities

• Alignment with our values- young people focused, ambitious, inclusive and collaborative

• Passionate about supporting young wheelchair users and creating societal change

• Ability to get on with and motivate children and young people of all ages

• Ability to multi-task, work calmly under pressure and meet tight deadlines

• Ability to work as part of a team and on own initiative

• A high degree of accuracy and attention to detail

• Good level of computer literacy, including databases

Weekend working and travel will be required.

 A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply Health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

You can find out more about our perks at Whizz Kidz.org.uk/charity/careers