The PSC is a consultancy with one simple aim: to make public services brilliant. As a team we’re united by the disruptive belief that better public services reduce inequalities and lead to a stronger society. Since 2006, we’ve worked with some of the biggest public service organisations in the UK, collaborating with leaders and teams to make lasting change happen.

Our work encompasses strategy, transformation and digital services and our consultants work on some of the highest profile and most complex challenges facing public services today. Our approach is defined by our values: To achieve our mission we are curious and bold, honest and respectful. You'll get to work on some of the highest profile and most complex challenges facing public services today, alongside passionate and talented colleagues. We'll support you with market-leading learning and development, and a commitment to meritocratic progression for all our people.

As we grow, we are now seeking individuals with a few years of experience, to join as Consultants on track to progress towards the Manager role. If you have experience in another consultancy or in a project role within public services and you love exploring challenging problems, this is a fantastic opportunity to progress your career in public service consulting.

About the role

As a Consultant in our team you will have the opportunity to build your experience through projects across all aspects of our consulting business (strategy, transformation and digital), with a view to specialising as you progress through the company. Working closely and iteratively with senior colleagues, you will take ownership of designing the approach and delivering outcomes on projects or on workstreams within larger projects. You will work with clients day-to-day, both collaboratively in teams and presenting to senior stakeholders, using your knowledge and experience to deliver high quality and creative solutions. You will also play a role in the growth and development of The PSC, with opportunities to contribute to internal initiatives and develop your commercial skills.

Your responsibilities will include:

• Understand and analyse the critical issues underlying our clients’ biggest challenges

• Generate insightful and evidence-based recommendations

• Develop plans which translate these recommendations into practice

• Support implementation and delivery of lasting change

• Taking responsibility for project management and coordination

• Managing the quality control process on projects to ensure outputs are accurate and robust

• Leading on day-to-day client communications, always ensuring clients understand our insights and rationale.

• Contributing to continuous improvement of our consulting approach and ways of working.

• Coaching and supporting junior team members.

• Contributing to proposals and tender responses, including leading the coordination and bringing together the right team to problem-solve and design these.

About You

We are looking for people with between 3-7 years’ experience in a relevant role, likely to be either within the public services industry or consulting/professional services.  We’re looking for candidates who share our intellectual curiosity, passion, enthusiasm and dedication to solving the knotty problems required to improve public services. In addition, you need to be able to demonstrate:

• Project delivery experience, with evidence of successfully owning the creation of professional, high quality deliverables high quality deliverables (e.g. analyses, reports, presentations, workshops)

• Problem solving skills and creative thinking ability

• Strong interpersonal skills that enable you to collaborate with a wide range of people and bring them on a journey of change

• Ability to multi-task, work to deadlines and manage own time effectively.

• The ability to communicate directly and confidently to internal and external stakeholders in both verbal and written form, with the ability to tailor your approach based on the audience and influence appropriately

• A proactive, self-motivated, and reliable approach

• Resilience and adaptability

• Genuine interest in improving public services for the benefit of users and taxpayers.

Like the rest of the team at The PSC, you will benefit from a supportive and flexible working environment, which includes:

• Market-leading training and mentoring

• Merit-based progression

• Flexible working options

• Equal maternity and paternity policy

• Pro bono time

• Option to work from abroad for short periods of time 

• 25 days of annual leave plus bank holidays and the option to buy additional leave

It is extremely important to us that everyone feels they can apply to The PSC. Diversity of background creates diversity of thought and that is hugely valuable both to us and our clients. Please let us know if you require any reasonable adjustments to be made to our recruitment process and we'll be happy to discuss how we can best accommodate this.

More information on the application process:

• Equal Opportunities: During the process of submitting your application, we will initially invite you to take part in our equal opportunities survey which is 100% anonymous and designed to help us continuously improve our recruitment process by tracking diversity progress in our pipeline and monitoring trends. However you also have the option to opt-out if you would prefer not to take part.

• About You: We will invite you to enter some information about you including contact information, some short application questions that contain one multiple choice question and questions requiring free text answers, and we will ask for you to upload a CV.

• What happens next? If your application is successful at the pre-screening stage, you will be invited to have an online screening interview with our Talent Partner where we will share more information about the role, opportunity and what to expect.

Please note that New Minds Resourcing Ltd are acting as our retained consultants for the recruitment of this role. All applications will be shared with both New Minds and The PSC.