Role outline          

This is a challenging, busy, and responsive role working side-by-side with the Chief Strategy Officer. The Executive Assistant will be responsible for providing high-level support, managing complex projects and engaging with a wide variety of people. This role acts as a key point of contact between the Chief Strategy Officer and internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Strategy, Participation and Corporate Services teams, and the Company Secretary.

 Role Outcomes

• Greater impact of our organisational strategy, through increased ability to maintain and deepen external relationships

• Greater effectiveness of team members to deliver the organisation’s strategy by enabling processes, supporting projects and increasing consistency

• Increased expression of our organisational approaches (service, expertise, transparency, collaboration) amongst immediate colleagues and, as a result, more widely in the organisation

Responsibilities

External-facing

• Liaises with key partners on behalf of the Chief Strategy Officer.

• Maintain a cycle of regular correspondence with key contacts, including external partners, contacts from food banks, people who use food banks, and others within the wider sector.

• Prepares and edits correspondence, communications and other documents.

• Creates supporting materials for presentations, talks, conferences and planning meetings (with briefing), including sourcing and preparing collateral, and formatting presentation slides.

• Organises meetings, including occasional events.

• Supports the organisation’s business and strategy planning cycle, helping to coordinate contributions food bank network, people who use food banks volunteers and staff.

Internal-facing

• Manages the organisation of team leadership meetings, including preparing management reports and taking minutes.

• Ensures the completion of team projects by following up on outcomes, and, where appropriate, completing actions.

• Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.

• Manages the implementation of internal processes on behalf of the Chief Strategy Officer, amongst both team members and the wider organisation.

• Direct support

• Conserves the Chief Strategy Officer's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; initiating communications.

• Filters incoming correspondence: sorting, redirecting and taking action as appropriate.

• Works with the Chief Strategy Officer to maintain the appointment schedule: planning and scheduling meetings, conferences, teleconferences, and travel.

• Ensures that packages of work which require support from other teams across the organisation follow internal processes.

• Undertakes projects on behalf of the Chief Strategy Officer and other Directors within the team.

 General

• Develop a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.

• Promote collaborative working across the team and with other teams across The Trussell Trust.

• Any other reasonable duties as specified by your line manager to support the work of the Trust.

The Trussell Trust is a charity founded on Christian principles which works to combat hunger and poverty in the UK. We all subscribe to the same values and hope that new team members will too, irrespective of belief or background.