Area Manager - South and West London - 12 month FTC, Maternity cover

The Trussell Trust

Location Frequent travel required within area and regular travel including to other parts of London to meet with the London team; occasional travel to other parts of the UK for organisation wide meetings.
Salary £40,790.90
  • Closing: 9:00am, 15th Dec 2022 GMT

Job Description

Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:

·       Develop and execute a strategic plan for reducing the need for food banks’ services locally.

·       Work alongside local partners to increase public will for long-term solutions to end the need for food banks.

·       Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.

 

Role responsibilities 

 

·       Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.

·       Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).

·       Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required. 

·       Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.

·       Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.

·       Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.

·       Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.

 

 

Person Specification 

Technical skills and minimum knowledge: 

·       Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.

·       Experience of working innovatively and creatively. 

·       Experience of complex problem solving and responding to crisis situations. 

·       Strong organisational skills and experience of managing competing priorities within challenging timescales.  

·       An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.



Behaviours and competencies: 

·       Demonstrate a commitment to the values of the Trussell Trust. 

·       Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

·       Role models inclusive behaviour, values and leadership

·       Excellent communication and interpersonal skills. 

·       Persuasive and effective coach, presenter and trainer. 

·       Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation. 

·       Ability to think critically and strategically.

·       Ability to manage partnerships with multiple stakeholders (internal and external). 

 

Key Stakeholders 

·       The food bank network 

·       Area Manager colleagues (UK-wide)

·       Network Support & Grant Giving

·       Pathfinder team

·       Financial inclusion team

·       Safeguarding team

·       External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups

 

Our Values 

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles. 

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values. 

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm. 

Removing bias from the hiring process

Applications closed Thu 15th Dec 2022

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 15th Dec 2022