Business Support Officer

The Behavioural Insights Team

  • Salary: SGD$ 60,000 per annum, plus benefits
  • Location: Raffles Place, Singapore
  • Closing: 11:59pm, 10th Jul 2022 +08

Job Description

Are you looking for a new challenge and want to join a successful and rapidly growing team? Join the Behavioural Insights Team in Singapore as a Business Support Officer.

About Us

The Behavioural Insights Team (BIT) is a social purpose company that combines two approaches to improve people’s lives and communities. First, we use behavioural science (behavioural economics, social psychology) to design new policy ideas with our partners. Second, we run policy experiments, often using randomised controlled trials (RCTs), to determine the effectiveness of those ideas.

BIT is a trusted advisor to government departments and agencies, NGOs and other major funders in Singapore and throughout Asia. 

About the role

The Business Support Officer will play a central role in the coordination of our new business and project management processes - making sure our proposals reach our new clients on time, our internal systems are up to date, and our projects run on budget.

Based in Singapore, but supporting a decentralised team, you will work closely with both our Advisor team and the Operations team. We currently have staff in Singapore, Australia and Indonesia, with plans for expansion into India soon. You will also have contact with staff in our London head office from time to time.

If you are the successful candidate you can expect to be assisting our Directors and Advisors by

  • Updating our internal systems with new business information 

  • Coordinating internal meetings and workflows to ensure deadlines are met

  • Reviewing and then lodging proposals into a range of online procurement tools and systems (eg GeBiz for Singapore, but others for our International work)

  • Reviewing the performance of projects and looking for ways to improve

  • Keeping project budgets and resource plans up to date in our internal systems

  • Creating reports on project, proposals and business performance

About You

We are looking for someone who understands what we do, shares our values and is keen to learn and develop their expertise. 

Skills we are looking for in a candidate are:

  • Strong accuracy & attention to detail

  • Takes initiative to add value to the business

  • Focus on identification of problems & developing solutions

  • Ability to work in an agile way / respond to competing priorities & shifting demands

  • Self driven but works as part of a team to achieve common goals and outcomes

  • Fast learner and keen to learn / can learn by doing

  • Strong ability to meet strict deadlines

  • Intermediate skills in all MS Office programs; especially in MS Excel, as well as Google suite of programs (Gmail, Drive, Meet, Sheets & Docs)

  • Experience using project management and/or resourcing software applications

  • Comfortable learning and using new technology platforms

You will typically have this type of experience:

  • 3-5 years of administration and/or business analysis, preferably in a small business or consulting or professional services firm 

  • Experience in an international business environment, including work with international agencies, procurement and project management.

  • Experience working with a resource planning or finance / accounting / reporting systems desirable but not essential

What can we offer you

  • We encourage flexible working and have a culture which enables this; for example flexible start and finish times, hybrid working model.

  • Regular team lunches.

  • Comprehensive medical and dental insurance.

  • We strongly encourage growth and personal development, a training and development budget is allocated to each employee. 

  • We encourage a strong work life & mental health balance and offer a range of leave entitlements, including 23 days of annual leave and a generous paid parental leave policy.

  • An Employee Assistance Program which offers you free, professional and entirely confidential counselling and wellbeing support services

Key dates

  • Role closes: Sunday 10 July 2022 at SGT 2359

  • Interviews: Week commencing 18 July 2022

Application Notes

You will need to have the right to work in Singapore in order to be able to undertake this role. We will ask all applicants short-listed for an interview to provide evidence of their right to work during the recruitment process.

Some of the personal data you provide to Applied when you apply for a role with The Behavioural Insights Team will be passed on to The Behavioural Insights Team for the purposes of (a) reviewing your application; (b) inviting you for interview; and/or (c) offering you a job and getting you set up as an employee/contractor. For full details on how BIT collects and uses your personal data please visit our website -

If your application is not successful, any personal data provided to us by Applied (including any personal data relating to equal opportunities monitoring as set out above) will be retained by The Behavioural Insights Team for no longer than 6 months after the application deadline has passed (other than in exceptional circumstances where we may need to retain your personal data for longer), at which point your personal data will be securely deleted. We only keep your information for that period in order to allow us to comply with relevant legal obligations.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Sun 10th Jul 2022


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Sun 10th Jul 2022