Creative Account Manager


  • Grade: Mid-Level
  • Location: United Kingdom
  • Closing: This role has no specific closing date.

Job Description

The Role

We are looking for someone who is passionate about the importance of creativity in digital marketing, full of ideas for how brands can leverage smart creative strategies, and who has a commercial mindset to join our creative team at Incubeta as a Creative Account Manager. 

You will join a small but ambitious team of digital creative specialists, working with teams across the business to deliver smart and engaging creative for our clients. You will have the opportunity to lead, shape and grow client relationships, leading on a wide variety of creative projects and collaborating with specialists to deliver strategies and concepts that exceed our clients’ expectations. As well as working closely with our UK specialists, you will also have access to our global team of designers and developers and opportunities to collaborate on projects with global teams.

This is a dynamic and fast moving environment and no two days are the same! Because we’re a small and growing team, in addition to day to day client work you will find yourself leading projects to define and implement new operational processes, contributing to new business initiatives and working with our media and consultancy teams to integrate creative into our wider services. 

The number one reason people love working here, is that we offer an extremely flexible approach to working and our #1 priority is ensuring we maintain a culture that enables continual and fluid career growth and development. The main USP is for sure our people - some of the best in industry - so huge opportunities to learn and share knowledge!

Key Responsibilities

You will…

  • be the main point of contact for our creative clients

  • work with them to review and develop creative strategies that help them achieve their campaign goals and improve their executional maturity

  • work closely with our production and design teams to produce creative concepts that meet client briefs

  • be responsible for managing commercials for clients, including putting together pricing models and seeking opportunities to increase scope

  • work with our media buying teams to ensure creative is a core part of our wider digital strategy

  • support the sales team in delivering creative strategies in pitches

  • find opportunities to test and develop new formats that can be rolled out across other clients

About You

  • You have broad experience in the digital creative space, having worked with or otherwise engaged with a variety of creative providers and technologies

  • You have experience of delivering creative for digital campaigns (e.g. display, social and video) and have a good understanding of best practices

  • You are very familiar with dynamic creative and how it can be used in campaigns

  • You have a commercial mindset and feel comfortable upselling to clients

  • You have good communication and presentation skills

  • You enjoy working collaboratively with multiple stakeholders

An Overview of Incubeta

Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology and data. Our specialists build solutions that embrace the power of technology, the truth of data and add a spark of human creativity.  We help advertisers, agencies and publishers get the most from digital for their business.

As Google’s most experienced EMEA Sales Partner we have overseen hundreds of deployments across the Google Marketing Platform. We do this by addressing ad tech infrastructure, data management, integration, media management and provide clients with relevant and up-to-date digital marketing services and consultancy.

We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realise their full potential through a rewarding career. When you speak to us you’ll hear our culture shine through. When you work with us you’ll be an influential piece of what makes us a winner of Campaign Magazine’s Best Place to Work. Scroll down to read more about the role, the career opportunities, our culture and the benefits we offer.

Some top facts about us

  • Incubeta UK is an award winning digital marketing group with over fifteen years of experience

  • We are part of a global business, based in Old Street, London, with offices in New York, Los Angeles, The Hague, Berlin, Cape Town and Sydney, to name a few

  • We have won awards for both our work and our culture!

  • We have flexible working policies allowing you to work from home up to three days a week and fit work around other important life commitments

  • We encourage people not to leave it at the door but instead bring their passions into the workplace. We have committees and networks who improve our thinking and action on topics such as DE&I, Mental and well-being

Our Package


Incubeta pay industry benchmark salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path.  We also offer additional performance related bonuses, so we can be found above the industry benchmark on pay alone.


We have a credit-based benefits package which allows you to choose  from a range of benefits including health care, additional pension, gym memberships and more.

Learning and Development

We have an in-house team of learning specialists who will ensure a smooth transition into your role and the wider business. As a minimum, you’ll have a forward looking development review every 6 months to discuss your career goals and our L&D team will be on hand to support you to get there.

What to do next

If you like what you’ve read then hit the ‘Apply’ button and we look forward to receiving your application. If you want to know a little more before you do then don’t hesitate to contact our team at

Our unique hiring process

We are an equal opportunities employer and are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As such we use an anonymised recruitment process. When you hit apply you’ll first be asked some questions about you, if you feel comfortable, we’d love for you to provide as much information as you can. Your data will be anonymous and will not be shared. It will only be used to help us understand how we are performing against our equal opportunities metrics and where we might need to make improvements. After that you’ll be asked to answer some questions that are related to the day-to-day role. Your answers will go through our sift process where they’ll be anonymised, randomised and then reviewed by a panel of reviewers.

If you are shortlisted, we’ll invite you to the next step, which includes two or three interviews. 

We love giving feedback, and you’ll be well informed of your progress throughout the application process.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application