The Financial Inclusion Managers will play a central role in helping us achieve our vision for an end for the need for food banks in the UK. This is a varied, proactive and fast-paced role responsible for day-to-day coordination of local and regional projects and partnerships and providing direct support to food banks in your local area. The role will focus on delivering support and services to Trussell Trust food banks and partner organisations to develop and optimise timely access to financial inclusion support to those visiting (or at risk of needing to visit) food banks including through individual meetings, development visits, regional events, training sessions and national conferences.

Role responsibilities

·       Assist food banks to develop their financial inclusion offering by providing advice and support to develop new initiatives and partnerships, optimise existing ones and/or develop referral relationships with advice sector partners

·       Support good practice in service models, quality assurance processes, governance, monitoring, evaluation and reporting, referral pathways and engaging volunteers and promote a culture of learning and improvement and participation of diverse communities with lived experience.

·       Build and maintain strong relationships with food bank staff and volunteers, as well as establishing effective partnerships with a range of stakeholders including (including those that work with specific diverse groups who are affected by poverty). This would include working with advice providers, local authorities, community organisations and churches (who are often involved in the governance and running of food banks) to build understanding of and commitment to the importance of effective financial inclusion provision in contributing to ending the need for food banks in local communities.

·       Work closely with relevant Network Leads and Area Managers to ensure that support provided is well-aligned and integrated with Trussell Trust’s wider support offer

·       Organise and chair regional training, clusters or events for managers, advisers and volunteers to promote co-operation and sharing of good practice around financial inclusion

·       Contribute to the understanding of the Financial Inclusion team of the good practice, opportunities and challenges taking place within your area and support the development and promotion of national financial inclusion initiatives

Person Specification

Technical skills and minimum knowledge:

·       Excellent knowledge of the advice and financial inclusion sector

·       Experience of delivering training and presentations

·       Experience of planning and managing innovative projects

·       Experience of designing and leading participation of people with lived experience and utilising data and insight to tailor delivery to the needs of diverse communities

·       Experience of managing stakeholder relationships, particularly working with local community organisations in a community development context

Behaviours and competencies:

·       Excellent communication and interpersonal skills

·       Excellent problem-solving abilities

·       Well-organised and able to juggle competing priorities

·       Demonstrate a commitment to the values of the Trussell Trust and in particular, empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

·       Able to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

Key Stakeholders

·       Food banks

·       Area Managers and Regional teams

·       Network Services

·       Volunteering

·       Policy & Research

·       Partner organisations

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re- entering work after a career break, people who are LGBT+, from Black, Asian and Minority

Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.