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Brand Operations Coordinator
Little Moons
- Closing: This role has no specific closing date.
Perks and benefits
Flexible working hours
Work from home option
Healthcare
Life Insurance
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Paid emergency leave
Extra holiday
Professional development
Paid volunteer days
Flexible benefits scheme
Team social events
Team lunches
Cycle to work scheme
Free fruit
Free soft drinks
Dogs in the office
Candidate happiness
8.75 (496)
8.75 (496)
Job Description
Please note: Benefits and perks may vary based on role and location. For full details of the benefits associated with this position, please refer to the information at the bottom of the Job Description:
Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.
Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010. The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.
Little Moons has rapidly established mochi, and snacking ice cream, across Europe. In 2024 we generated more than £60m revenue, and in 2025 we continue to drive towards double digit growth.
We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.
The Role:
In this role, you'll be the go-to support for our DACH team, keeping everything running smoothly behind the scenes. From handling administrative tasks and analysing sales trends to collaborating with supply chain and key event forecasting, you'll have your hands in all the action.
You’ll help spot SKU trends that drive smarter decisions and ensure customer orders are managed efficiently. Alongside that, you’ll support finance admin and help create impactful business presentations. If you're proactive, detail-oriented, and excited to make a real difference, this role will be a great fit!
Key Responsibilities:
Own the support for the DACH team in SKU-based administrative tasks: Ensure accurate and timely input and management of data related to SKUs, contributing to the smooth operation of the team and ensuring that all information is up to date and easily accessible.
Be DACH's face to customers for administrative support: Act as the main point of contact for customers in the DACH region, providing support on administrative matters and ensuring any queries are dealt with efficiently and professionally.
Manage and raise purchase orders (POs): Take full ownership of the PO process, ensuring all orders are raised, tracked, and completed accurately. Collaborate with relevant stakeholders to ensure that all processes are followed efficiently, from start to finish.
Provide flexible administrative support: Assist the DACH team with a variety of administrative tasks as needed, including data entry, cloud organisation, and preparing PowerPoint presentations. There is scope for this role to grow and evolve as the business needs change.
Contribute to the business' Sustainability Strategy: Support the company’s Brighter Future Sustainability objectives by helping to implement sustainability initiatives within your role. Collaborate with your team to ensure that targets are met and contribute to the overall sustainability goals.
Essential Requirements:
Fluent in English
Good Excel knowledge
Good PowerPoint skills
Understanding of numbers and able to interpret
Relationship-building with customers
A proactive approach to managing tasks
Some of the benefits of working here include:
Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.
We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:
Medicash & Life Insurance
We understand that mental health matters. We partner with Health Assured to provide remote emotional support to team members.
Discretionary annual bonus based on personal & company performance.
Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 27 days (PTE), plus public holidays, and a day off for their birthday!
Additional days off with long service
To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.
Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons. We are committed to welcoming everyone, regardless of gender identity, orientation or expression. We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.
All applicants must have the right to work in Germany.
Removing bias from the hiring process
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review