Diversity is a reality. Inclusion is a choice.™ Frost Included Ltd, f(i), is a consultancy that brings together smart people who care about diversity and inclusion in order to establish more inclusive organisations.
f(i) builds inclusive cultures through developing leadership and re-engineering systems and processes. We positively disrupt the Boardroom in corporations, academia, media and government. We achieve measurable change - greater representation (diversity) and more conscious decision-making (inclusion) to benefit individuals, organisations and the world at large. Our work covers five areas:
1 Strategy: we work directly with CEOs and HRDs to make D&I part of corporate strategy
2 Data: we design, model and measure inclusion to permit more accurate interventions
3 Governance: we observe and improve corporate decision making from Board to shop floor
4 Leadership: we deliver keynotes, hackathons and our full Inclusive Leadership programme to reframe inclusion as a personal leadership responsibility
5 Systems: we de-bias critical business processes such as recruitment and procurement
f(i) has world-class capabilities in designing and implementing programmes in the public, private and third sectors. Founded as a legacy of the London 2012 Olympics and Paralympics, we are passionate about benefitting the clients we work with. They range from world-renowned tech and finance companies to universities, charities and TV companies. Whilst a significant proportion of our clientele are based in London and the UK, we work internationally. f(i) creates real impact - we are a start-up with big ambition and want to achieve even more.
This is a client-facing role where you will be responsible for interacting with leading professionals in world-class organisations, helping them to truly understand and embed inclusion to benefit what they do. Reporting to f(i)’s Head of Impact, you will be a key member of the team with a focus on supporting and leading project deliveries, product research and development, and developing your own thought leadership.
You will build and maintain deep client relationships, support sales pitches, prepare and deliver our range of services, respond to questions and client interactions, and prepare, write and deliver client-facing reports. Comfortably switching between high-level strategy and day-to-day tactics, you will build instant credibility with our clientele across multiple industries and geographies, helping to achieve our strategic priorities. At f(i) you will have the freedom to take your career wherever you want to go.
This is not a typical consultancy role. We are a consultancy but with a profound purpose - delivering our services that change mindsets and behaviours, that drive organisational change, and ultimately positively impact the wider world.
Supporting and leading client delivery of diversity and inclusion programming across our entire cycle of work
Define, deliver and measure impact of major D&I programmes:
Strategy: Design and facilitate strategic workshops with organisational leaders; deliver D&I strategy development projects
Data: Perform D&I data audits; support delivery of diversity and inclusion measurement work; contribute to data product development
Governance: Advise clients on D&I accountability and structures; support employee resource groups and networks
Leadership: Support, deliver and embed leadership interventions, from keynotes to multi-month blended learning programmes to app-based mobile microlearning
Systems: Support and perform deep systems reviews to debias processes around talent and the business
Research and produce world-leading thought leadership on D&I; contribute to our annual Impact Report; speak at events; and much more.
Identify and build new opportunities by establishing and leveraging client relationships
Prepare proposals and pitches for new business
Support project management of client deliveries
Support new product development, particularly with a digital lens
Coach and mentor your colleagues and take a highly proactive approach to your own learning and development
Prepared to travel overseas on occasion
Strong foundational knowledge and proven practice of core consulting skills, trained in market-leading frameworks and methods
A passion for inclusion and meritocracy and an appreciation of the value D&I can bring to organisations and the wider world
Excellent client management skills to deepen existing client relationships and build new ones
Client-focused with experience of working with a range of delegates and stakeholders from junior team members to senior executives
Ability to work collaboratively and cross-functionally with all levels of management, both internally and externally, putting colleagues and the work before self and ego
Strategic mindset with exceptional clarity of thought and experience of corporate strategy – adopt a business-wide approach, not just on D&I alone
Communications and presentation expertise – proficient with PowerPoint, Keynote and the latest presentation technology. Excellent verbal, written and organisational skills plus exceptional attention to detail
Highly proactive learning outlook
Honest and direct - a willingness to listen, learn and adapt to the f(i) brand where we speak truth unto power
Ability to challenge and hold your ground in an empathetic and non-defensive manner. Value and demonstrate humour and humility in approach
Experience in D&I consultancy with demonstrable knowledge and results in diversity, inclusion, unconscious bias or inclusive leadership
Experience in design and delivery of digital products, and desire to push product suite further by leveraging the latest thinking
Technical consulting skills or qualifications such as PRINCE, CMI, PMP, agile methodologies
Why you should apply
We genuinely live our values - Courage to be disruptive (Speak truth unto power), Restless and tenacious (Achieve the highest standards) and Dare to be different (Be yourself, flex your role, have fun)
We provide a flexible work environment to allow all employees to perform at their best – f(i) is a virtual team and all benefit by working from home. This offers flexibility, minimal travel costs and a chance to work your contracted hours around your lifestyle
Collaborative f(i) support and accelerated professional development. We are in touch daily, meet regularly via MS Teams, and hold quarterly retreats either virtually or in person at fun locations.
We offer the opportunity to work with world-class clients at a senior level and impact Executive decision-making
We believe in inclusion and actively work towards being an equal opportunities employer
We are committed to a policy of Equal Employment Opportunity and are determined to ensure no applicant or employee receives less favourable treatment on the grounds of any protected characteristic. In addition, we include recognition of socio-economic background and cognitive diversity.
We particularly welcome applications from Black, Asian and minority ethnic talent, disabled people and women who are currently under-represented in our team. All appointments will be made on merit of skill and experience relative to the role.