Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England have a fantastic opportunity for you to become our Business Officer, joining our busy and dynamic Business Management Team to support the North West regional team in the delivery of departmental targets. You will facilitate the efficient delivery of grant-aid and advisory services and provide direct customer service as first point of contact for most customer enquiries.

As our Business Officer, you will manage the lifecycle of individual grants, including assisting with negotiations and complying with procurement and financial administration procedures.  You will help the Local Leadership Team in replying to external and internal requests for information and briefings.

What you will be doing

To act as the initial point of contact for customer enquiries concerning grant-aided projects and advisory work, ensuring high standards of customer service at all times.

To aid with the assessment of applications for HE support, in accordance with Departmental standards of eligibility and need, and to take ownership for the effective management of assigned grant-aid processes, including post-grant monitoring.

To help colleagues in the Partnerships Team with the delivery and monitoring of statutory capacity-building initiatives and Places schemes, and with the negotiation and administration of grant-aid.

To support colleagues in the Development Advice Team with the initial appraisal and recording of statutory notifications and other requests for Historic England advice.

To liaise regularly and effectively with external customers (e.g. local authorities) and colleagues within the local office to monitor and facilitate timely delivery of all HE advice.

To support the Business Manager in the monitoring, analysis, reporting and quality control of all business activities, including the compilation of information and briefing to meet corporate and external requirements, and the forecasting and management of operational budgets.

To advocate and support best practice use of information management systems for testing and staff training as delegated by the Business Manager.

To be an effective advocate for the benefits for local places of conserving heritage assets.

To undertake any other reasonable duties commensurate with the grade and competencies required of the post as requested by line management.

Please note that the role:

• requires occasional travel to sites not serviced by public transport.

• may require occasional attendance at community meetings which are usually held in evenings or on weekends.

Who we are looking for

• Experience of working directly with members of the public.

• Experience of working in a team.

• Good numeracy and analytical skills.

• Aptitude for implementing detailed business processes.

• Ability to work under pressure and use own initiative.

• Adaptable IT skills.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We offer a wide benefits package including a competitive pension scheme starting at 28% contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at recruitmentTeam@Historicengland.org.uk if you have any recruitment queries. 

To ensure a fair and inclusive recruitment process for everyone the use of AI or automated tools is not permitted.

Interview dates: 14th May 2024 - Canada House, Manchester

Please follow the link for a full copy of the Job Description –

https://historicengland.org.uk/media/fyjhhuym/business-officer-manchester.odt