About the role

This is a great opportunity to work in a small Quality Team supporting the Community Healthcare teams based in Cyprus and the wider SSAFA Family Health Services (FHS) organisation.  The role is integral in supporting the administration of areas relating to the quality agenda, including audits and quality improvement plans, incident and plaudit report management, ISO 9001 reviews, contract performance reporting, risk registers, policy documentation and associated meetings. This role will enable you to gain experience, knowledge and skills in healthcare governance within a supportive environment.

About the team

You will be managed by the Head of Quality and Performance and supported by the Governance Facilitator and Data Lead. You will liaise with all staff members in the Cyprus and Overseas Healthcare and FHS environment.

About you

You will have excellent attention to detail and be open to learning new skills. You will be experienced at using Microsoft Office 365 applications and have specific knowledge of SharePoint, Teams, Excel and Forms. You will need excellent communication and interpersonal skills. Experience of analysing and presenting complex statistical information and trends is essential. The ability to be highly organised with the ability to prioritise workload is vital. You will be proactive and a self-starter.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of practical, emotional, and financial support for serving personnel, veterans and their families in their time of need. In 2021, our trained teams of volunteers and employees helped more than 66,000 people, from Second World War veterans to those who have served in more recent conflicts, or currently serving (both regulars and reserves), and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

Download the full job description here.

Review the benefits that SSAFA has to offer here.

If you have any queries or would like to speak to someone about this role, please contact Sharon Somerville on Sharon.Somerville@ssafa-fhs.org.uk for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

Click on 'Start your application' now.

If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk

Closing date: Midnight on Sunday 11 August 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 19 August 2024