Job summary

The role is responsible for the development and delivery of the Whizz-Kidz events portfolio. You will have ownership of specific events and activities, as well as working alongside the Events Fundraising Manager to support the delivery of the full portfolio, including London Marathon. This role will focus on achieving a consistent outstanding supporter care experience and maximising long term charity wide engagement and retention opportunities for Whizz-Kidz event participants.

The Person

Whizz-Kidz is looking for an enthusiastic and highly motivated individual to represent the charity. As the Events Fundraising Executive you will be an integral member of the team, managing and developing your own portfolio of events. You will be proactive, capable of managing a busy workload and a team player with excellent communication and people skills. You will have a proven ability to deliver excellent customer service and build relationships with external audiences through effective communications and engagement activities. You will understand how to motivate and influence individuals to support Whizz-Kidz's work, and able to identify and pursue opportunities for improvement. If this sounds like you, please apply today!

Key accountabilities

• Delivering key events in the portfolio and Whizz-Kidz supporter engagement activities within those events. From project management through to post event evaluation, adhering to deadlines and KPI’s.

• Keeping up-to-date with current trends in the UK events market and charity sector to feed in to competitor analysis for the Events Fundraising Team when required.

• Being a key point of contact for events participants and respond to all correspondence, building strong relationships with event participants which lead to long term engagement.

• Developing and delivering Whizz-Kidz personalised and sustained supporter journey through all communication methods to ensure participants are regularly motivated not only to exceed their individual fundraising targets, but to maximise their lifetime value to Whizz-Kidz.

• Manage and maintain accurate contact management records on Raiser’s Edge including correspondence and feedback from all participants.

• Build strong working relationships with other members of the Events and Community team and the wider Fundraising team and support other team members when required.

• Produce tailored materials, e.g. fundraising packs and newsletters to motivate and support event participants.

• Assist in supervising the work of volunteers and junior staff members to deliver on the team's objectives

• Focus on increasing awareness of the cause and making it integral to the events portfolio throughout. Liaise with the Communications team to assist in identifying potential media hooks to generate cause-led awareness via the event.

• Be responsible for the upkeep to the web pages for assigned events and work with the Communications team to ensure social media promotion of these events.

• Working closely with the Marketing and Communications team, Events Fundraising Manager and Senior Events and Community Fundraising Manager to seek innovative ways to increase recruitment and awareness from new and existing supporters.

• Working closely with the Marketing and Communications team to build digital marketing campaigns for assigned events Define target audiences for successful event promotion across Google and Facebook and social platforms ensuring content is consistent and current.

Skills and knowledge

• A good understanding of the events fundraising market and trends • An understanding of the importance and benefits of brand management, appropriate marketing and PR

• An ability to understand the need for, and impact of Whizz-Kidz's work, and translate this appropriately for a public audience

• Excellent planning and time management skills

• Strong numeracy skills and ability to effectively manage budgets to deliver return on investment

• Proactive team player with a solutions-focused approach

• Strong written and verbal communications skills

• Excellent attention to detail and level of accuracy in all areas of work

• Computer literate (internet, email, Excel, databases, e.g. Raiser’s Edge)

• interpersonal, influencing and negotiation skills

• Demonstrable creative thought Experience

• Experience of working in the charity sector • Experience of working in an office environment

• Experience of working on fundraising events

• Experience of working on effective donor care programmes E

• Experience of helping implement marketing strategies for fundraising events

• Experience of involving beneficiaries in event support and customer care programmes Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative • Passionate about supporting young wheelchair users and creating societal change

• The ability to enthuse and engage others in the potential benefits of an engaging project

• A commitment to delivering exceptional customer service and improving performance • Goals driven and creative problem solver

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

ANNUAL LEAVE 25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues). Christmas closure In addition to annual leave, employees get three days of paid Christmas leave. Wellness days Two days per calendar year for employees to take off for any reason that you chose. It could be to have time to volunteer for a good cause, to spend a duvet day, or for any reason at all that contributes to your wellbeing.

Pension (Scottish Widows) Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz-Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simple health Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge. This benefit starts from the first day of the month following your start date. Note that this is a taxable benefit which you can opt out of.

Season ticket load An interest free loan of up to £5000 following the successful completion of the Probationary Period. Access to the work/life discount platform This offers all colleagues, access to discounts on shopping, days out and other savings.

Cycle to work This is salary sacrifice scheme provided by Cycle Scheme Ltd (Part of Black Hawk), which allows you to purchase a bicycle up to the value of £1000, saving tax and NI. This is a hire purchase arrangement that allows you to pay up the amount spend in twelve equal amounts through payroll.