Associate Consultant 

Diversity is a reality. Inclusion is a choice.™   

Included is a consultancy that brings together smart people who care about diversity and inclusion in order to establish more inclusive organisations. 

Included builds inclusive cultures through developing leadership and re-engineering systems and processes. We positively disrupt the Boardroom in corporations, academia, media and government. We achieve measurable change - greater representation (diversity) and more conscious decision-making (inclusion) to benefit individuals, organisations and the world at large. Our work covers five areas:  

• 1. Strategy: we work directly with CEOs and HRDs to make D&I part of corporate strategy  

• 2. Data: we design, model and measure inclusion to permit more accurate interventions  

• 3. Governance: we observe and improve corporate decision making from Board to shop floor 

• 4. Leadership: we deliver keynotes, coaching and our full Inclusive Leadership programme to reframe inclusion as a personal leadership responsibility 

• 5. Systems: we de-bias critical business processes such as recruitment and procurement 

Included has world-class capabilities in designing and implementing programmes in the public, private and third sectors. Founded as a legacy of the London 2012 Olympics and Paralympics, we are passionate about benefitting the clients we work with. They range from world-renowned tech and finance companies to universities, charities and TV companies. Whilst a significant proportion of our clientele are based in London and the UK, we work internationally. Included creates real impact - we are a scale-up with big ambition and want to achieve even more. 

Role 

This is a client-facing role where you will be responsible for interacting with leading professionals in world-class organisations, helping them to truly understand and embed inclusion to benefit what they do. Reporting to Included’s Head of Consulting, you will be a key member of the team with a focus on supporting and leading project deliveries, product research and development, and developing your own thought leadership. 

You will build and maintain deep client relationships, support sales pitches, prepare and deliver our range of services, respond to questions and client interactions, and prepare, write and deliver client-facing reports. Comfortably switching between high-level strategy and day-to-day tactics, you will build instant credibility with our clientele across multiple industries and geographies, helping to achieve our strategic priorities. At Included you will have the freedom to take your career wherever you want to go. 

This is not a typical consultancy role. We are a consultancy but with a profound purpose - delivering our services that change mindsets and behaviours, that drive organisational change, and ultimately positively impact the wider world.    

Responsibilities  

• Supporting and leading client delivery of diversity and inclusion programming across our entire cycle of work 

• Define, deliver and measure impact of major D&I programmes:

  • Strategy: Design and facilitate strategic workshops with organisational leaders; deliver D&I strategy development projects

  • Data: Perform D&I data audits; support delivery of diversity and inclusion measurement work; contribute to data product development

  • Governance: Advise clients on D&I accountability and structures; support employee resource groups and networks

  • Leadership: Support, deliver and embed leadership interventions, from keynotes to multi-month blended learning programmes to app-based learning

  • Systems: Support and perform deep systems reviews to debias processes around talent and the business

• Research and produce world-leading thought leadership on D&I; contribute to our annual Impact Report; speak at events; and much more

• Identify and build new opportunities by establishing and leveraging client relationships 

• Prepare and support proposals and pitches for new business 

• Support project management of client deliveries 

• Support new product development, particularly with a digital lens 

• Coach and mentor your colleagues and take a highly proactive approach to your own learning and development 

• Prepared to travel overseas on occasion 
  

Candidate 

Must haves 

• Strong foundational knowledge and proven practice of core consulting skills, trained in market-leading frameworks and methods 

• A passion for inclusion and meritocracy and an appreciation of the value D&I can bring to organisations and the wider world  

• Excellent client management skills to deepen existing client relationships and build new ones 

• Client-focused with experience of working with a range of delegates and stakeholders from junior team members to senior executives 

• Ability to work collaboratively and cross-functionally with all levels of management, both internally and externally, putting colleagues and the work before self and ego 

• Strategic mindset with exceptional clarity of thought and experience of corporate strategy – adopt a business-wide approach, not just on D&I alone  

• Highly proactive learning outlook 

• Honest and direct - a willingness to listen, learn and adapt to the Included brand where we speak truth unto power 

• Ability to challenge and hold your ground in an empathetic and non-defensive manner.  Value and demonstrate humour and humility in approach 

• Impact/results focused 
  

Desirable 

• Experience in D&I consultancy with demonstrable knowledge and results in diversity, inclusion strategy, data, governance, inclusive leadership, and/or systems 

• Experience in design and delivery of digital products, and desire to push product suite further by leveraging the latest thinking.  

• Technical consulting skills or qualifications such as PRINCE, CMI, PMP, agile methodologies  

• Foreign language skills preferred 
  

Why you should apply 

• We genuinely live our values - Courage to be disruptive (Speak truth unto power), Restless and tenacious (Achieve the highest standards) and Dare to be different (Be yourself, flex your role, have fun)  

• We provide a flexible work environment to allow all employees to perform at their best – Included is a virtual team and all benefit by working from home.  This offers flexibility, minimal travel costs and a chance to work your contracted hours around your lifestyle 

• Collaborative Included support and accelerated professional development. We are in touch daily, meet regularly via MS Teams, and hold regular team meetings and socials, both virtually and in person

• We offer the opportunity to work with world-class clients at a senior level and impact Executive decision-making 

We believe in inclusion and actively work towards being an equal opportunities employer 

Given our purpose and the nature of our work, we are as naturally passionate about creating a diverse and inclusive environment for our own people as we are for our clients. This means creating a space in which every member of our team is psychologically safe to challenge productively and positively, and to bring their unique lived experience, expertise and talent to work each day.  

We actively recruit from as wide a pool as possible, particularly welcoming applicants from marginalised communities. We think and care deeply about social background, race and ethnicity, sexual orientation, disability, gender, and other forms of diversity. 

How to apply 

We are committed to fair, de-biased recruitment and selection therefore applications will only be received via the Applied platform.