Children’s Advocacy Centers™ of Texas, Inc.

Position Description

Program Specialist

Reports To: Director of Program Compliance

Status: Salaried, Exempt Commitment Type: Full-Time, On-Going

Work Environment: Hybrid, 2-3 days a week in office

Base of Operations: 1501 W Anderson Ln, Building B-1, Austin, TX 78757

 PHILOSOPHY

CACTX is committed to a future where all children are free from abuse. We are actively working to end child sexual abuse for every child through collaborative, high-impact efforts with Texas children’s advocacy centers and strategic partners. CACTX has become a national leader in providing best-practice, evidence- based services to children impacted by abuse, serving nearly one million children statewide through a statewide network of children’s advocacy centers. We have scaled our vision to eradicate child sexual abuse and are growing our team to support this vision. At the core of what makes the work of CACTX possible is the skilled talent that embodies the organization’s guiding principles and applies its unique strengths to achieve results. We believe that for CACTX to be a great organization, every staff member must be positioned and supported to achieve their full potential.

 Description: Under the supervision of the Director of Program Compliance, the Program Specialist is responsible for monitoring local center compliance with the Texas Standards for CACs and Chapter 264 Subchapter E of the Texas Family Code by conducting local center site visits, desk reviews, and other monitoring activities.

 Essential Job Functions:

·       In collaboration with the Contract Management department, reviews annual applications for CACTX membership to determine if local centers meet minimum compliance standards to continue CACTX membership.

·       Participate in the annual risk assessment process and development of local center monitoring plans.

·       Conducts monitoring activities, including but not limited to review of MOUs and Working Protocols, local center training records, staff/provider credentials, and site visits and/or desk reviews in accordance with the annual monitoring plan. Monitoring activities require Program Specialists to assess local center compliance against state and national guidelines in addition to exercising professional judgement.

·       Supports the organizational review of local center performance, via local center submissions in the statewide case management system, by holding local center accountable to reporting deadlines and performance requirements.

·       Maintains expert knowledge of Texas Standards for CACs, NCA Standards for Accreditation and Texas Family Code Chapter 264.

·       Maintains high-level working knowledge of statewide case management system.

·       Participates in the development and revision of department policies, procedures, guidelines, and contract management tools.

·       Provides other program compliance responsibilities as appropriate, necessary, or as assigned.

 Desirable Competencies & Skills:

·       Critical thinker- demonstrates ability to quickly identify problems and propose solutions. Demonstrates ability to strategically prioritize and tailor communications to different audiences.

·       Conscientious – prioritizes “getting it right” over “getting done”. Comfortable engaging in challenging conversations with local center leadership regarding compliance requirements.

·       Good judgment – exercises good judgment in situations where grant guidance and organizational expectations may be unclear; easily identifies when to escalate to Director of Contract Compliance.

Required Qualifications:

·       Bachelor’s degree from a recognized college or university. Preferably in public administration, social work, child and family development, criminal justice, or a similar field.

·       Skill in communicating effectively, both in writing and verbally.

·       Skill in working with a diversity of people.

·       Highly organized and able to prioritize work to meet deadlines.

·       Microsoft Office skills- advanced knowledge of Microsoft Excel and Access preferred.

·       Ability to travel up to 50%.

·       Must have own transportation.

Preferred Qualifications:

·       Knowledge of CAC model and Texas Standards.

·       Experience with program evaluation and data analysis.

·       Experience with training or presentations.

CACTX is an equal opportunity employer. All applications will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender, identity, national origin, veteran, or disability status.