Senior Peer Support Worker


Location Glasgow, with some flexibility to work remotely.
Salary £32,000 per annum
  • Closing: 11:59pm, 14th Nov 2021 GMT

Job Description

About the role


As Senior Peer Support Worker you will lead on delivering a quality holistic housing advice service to GHH clients. This will involve your own case load plus line managing Peer Support Workers. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations.


We have received funding to continue our long running football project, Glasgow Veterans United and begin a 12 month reminiscence project and a two year adaptive curling project. You will oversee the effective delivery of all these projects and personally lead on one. There will be opportunity to co-produce and develop future projects with our clients to best meet a broad range of needs.


About the team


Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office.



About you


To be successful in this role you will have a comprehensive knowledge of the Armed Forces charities and broader third sector and be a strong communicator. This experience may have been gained through working or volunteering in adjacent fields or directly with members of the Armed Forces community. It is essential that you can relate as a peer with our client group and so must have served in the British Armed Forces.


You will manage your own full and varied caseload, providing holistic advice on a range of complex issues including financial assistance, education, employment and wellbeing. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure the appropriate practical and emotional support is available. This will include submitting requests for financial assistance to service charities on behalf of clients and administering the GHH emergency fund when required.


Previous experience of managing group projects and building strong networks would be especially advantageous.





SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.


SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.


Diversity and Inclusion at SSAFA


SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.


SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.


Further information about the role

Download a copy of the job description here.

Review the benefits on offer at SSAFA.


If you have any queries or would like to speak to someone about this role, please contact Rachel Tribble on 0141 343 7143 or for an informal discussion.


No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.


How to apply


You can apply via SSAFA’s website where you’ll also find information about our application process.


Closing date: Midnight on 14th November 2021


Interviews: Week beginning 22nd November 2021

Removing bias from the hiring process

Applications closed Sun 14th Nov 2021


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Sun 14th Nov 2021