Overall purpose of the role:

This role offers an exciting opportunity to be part of a dynamic team that has developed a new, national support offer for teachers, freelance teaching artists and staff from the Creative and Cultural sector.

The Cultural Education Network shares expertise, best practice, and fosters creative and cultural partnerships, to increase and enhance the confidence, skills and capabilities of teachers and cultural educators, to develop their cultural offers for children and young people.  

The programme aims to build capacity in the cultural and education sectors, supporting better understanding of how to work together and build impactful partnerships, offering events and webinars, help desk support and one-to-one advice sessions, via our team of Cultural Education Specialists.

As the Programme Co-ordinator, you will be responsible for supporting the whole Cultural Education Network team, including supporting the Cultural Education Specialists with one-to-one delivery, and the Senior Manager and Programme Manager with strategic planning and programme delivery.  

Main day-to-day responsibilities:

You will be contributing to the day-to-day development and delivery of the programme, which includes three main categories of responsibilities:

1) Programme and event support:

·       Event management, including setting events up online via Zoom and Eventbrite, managing attendee lists, ensuring events are accessible, and responding to enquiries.

·       Supporting event facilitation both online and in-person, booking venues, monitoring attendance, and delivery support (i.e., IT support, access support, booking catering, etc.).

·       Responding to enquiries via email from the public and from our audiences, providing information, advice and guidance for programme users.

·       Ensuring appropriate templates, resource materials and guidance are branded, accessible, and available to support programme users.

·       Attending occasional external online and in-person meetings, seminars and conferences as a representative of the programme, as appropriate, and liaising with a range of contractors to support the delivery of the programme.

2) Admin support:

·       Co-ordinating team schedules, meetings, and supporting the overall functioning of the team.

·       Oversight and management of the programme’s CRM (Customer Relationship Management) system, shared Inbox and of one-to-one requests coming through web forms.

·       Tracking and aggregating programme data in Excel and Power BI.

·       Updating budget records, raising purchase orders and managing invoices and payments via the Arts Council’s financial management system.

• You may also be required to support Procurement processes, contract development, or grant writing, and partnership development agreements.

• Updating the team’s SharePoint Intranet pages to ensure processes are documented, up to date, and clear for all team members.

3) Communications support:

·      Supporting the programme’s communications strategy, including liaising with colleagues in Comms to ensure coverage of the programme, and drafting comms content for social media, the website and e-newsletters.

·       Oversight and management of the programme’s web pages in Drupal, including updating information as required.

• Supporting the development of internal communications with area and national teams.

·       Communicating with external and internal stakeholders in a professional manner, including partnering cultural organisations, external contractors, and colleagues in the national Children, Young People and Learning and Artsmark teams.

• Providing regular updates and reports to the Programme Manager, Cultural Education Network and may be required to analyse data and reports, providing summaries and information on request. You may also be required to assist with responding to Freedom of Information requests or parliamentary questions.

·       Keeping up to date about developments in the cultural education sector and creativity in education, disseminating information to colleagues as required.

Other:

Contribute to the organisation’s commitment to diversity and its implications for the arts and culture, promoting a diversity perspective in all aspects of the post’s objectives and activities. You will contribute to a positive working culture in the organisation by taking a proactive approach to learning, responding to change, inclusive practice, and environmental responsibility.

As the programme develops, we expect this role to grow with us. There may be additional responsibilities related to programme development and delivery that may be assigned by your line manager.

Key internal relationships:

You will work directly with the Senior Manager, Programme Manager and Cultural Education Specialists for the Cultural Education Network, as well as the wider Artsmark team, and colleagues across the National Children, Young People and Learning team. You will also work with other teams in support of your work including Comms, Data & Insights, Finance, and Information, among others.

What do I need to bring to the role?

Essential (Skills, Knowledge and Behaviours)

·       Experience facilitating events online and/or in-person, on Zoom and/or Microsoft Teams.

·       Experience handling and improving complex programme delivery processes and integrating new processes within a team.

·       Experience in and an appetite for, data processing and aggregation with a keen attention to detail.

·       Demonstrate written and verbal communication skills and the ability to communicate in a confident and engaging manner. This includes experience drafting communications and marketing materials within a similar programme delivery role. This could include social media content, e-newsletter send-outs and editing assets on Canva.

·       Skilled in using standard IT packages and the ability and willingness to learn bespoke IT systems, including the CRM (Customer Relationship Management), Excel, Zoom, Canva, Power BI, and Sharepoint, as required (training can be provided).

·       Proven experience of developing and maintaining positive relationships with a wide range of internal and external contacts and stakeholders in different sectors, and at different levels of seniority.

·       You will be able to work on your own initiative and can think creatively, but with good judgement about when to bring in others’ expertise as part of a matrixed team.

·       Finally, you will also have a good understanding of the Arts Council’s duty as a public body under current diversity legislation, the current diversity agenda and its relationship to the arts.

Desirable (Skills, Knowledge and Behaviours)

·       Knowledge of and interest in creative education in relation to children and young people.

• Experience of using data visualisation tools such as Power BI.

 We are a Disability Confident Employer and we participate in the ‘Offer an Interview’ scheme, which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they’re applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme.

Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact recruitment@artscouncil.org.uk

Interviews: 05 & 06 February (Virtual)

There will be a task to complete as part of this interview process