This role is hybrid, working from home up to 3 days per week, with 2 days at our offices based in South East, London.

Job purpose 

You will be responsible for processing outcomes from UKAD’s intelligence-led testing programme and for ensuring that the testing programme and analysis of samples operate in accordance with the International Standards, Doping Control Personnel Handbook and Laboratory Services Agreement. 

The Results Officer will be responsible for processing Whereabouts Failures in accordance with the International Standard for Results Management. You will also support the Head of Results and Results Manager in respect of other team objectives, including UKAD’s strategy for the long-term storage and reanalysis of samples. 

Key result areas include 

• Lead on the identification and timely processing of Missed Tests and Filing Failures (for both NRTP and DTP athletes), including responsibility for accuracy of data within ADAMS database  

• Contribute to the implementation and utilisation of the paperless system for Doping Control, including coordination with laboratory staff and verification of data 

• Lead on monitoring of laboratory to ensure costs are reconciled against samples collected and analysed  

• Conduct quality assurance on all test outcomes, to ensure compliance with DCP Handbook.  Log non-conformances and provide positive and constructive feedback to DCP 

• Monitoring samples collected and liaison with laboratory staff to ensure continuity in laboratory operations – this includes providing the laboratory with analysis requirements and resolving issues and anomalies 

• Maintain and ensure the accuracy of internal monitoring systems, procedures and the ADAMS database to enable UK Anti-Doping to report accurately internally and externally 

• Sharing essential information to internal teams and relevant documentation with external organisations. 

• Tracking sample shipments and triggering follow-up investigations for delays.   

• Support delivery of UKAD’s strategy for the long-term storage and reanalysis of samples  

Person specification 

Experience/knowledge/skills 

• Demonstrable experience of working within a process driven environment and responding to complex client correspondence 

• Experience of processing data and presenting complex issues to a variety of audiences 

• Experience of handling sensitive and confidential information 

• Experience of Integrating and understanding databases     

• Good communication and interpersonal skills, with the confidence to communicate effectively by letter and phone to people at all levels of understanding 

• Excellent attention to detail 

• An organised and methodical approach to work with the ability to cope with consistently demanding workloads and tight deadlines 

• Ability to use initiative and judgement, with a pro-active approach to problem solving 

• Full competence in the use of MS Office including advanced level Microsoft Excel knowledge