Grade: Senior Manager 

Role: Senior Programme Manager, Europe

Hours: Full-Time (37.5 hours/week)

Type: Fixed Term Contract until 31st March 2027

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Programme Director, Europe

Hours per week: 37.5 - 40 hours/week (depending on country of residence)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. Salaries for this role in the countries where we have the infrastructure to employ staff are: 

• France: €90,054 - €103,909 

• Germany: €104,530 - €120,611

• Spain: €92,186 - €106,368

• Sweden: 1,028,089 kr - 1,186,257 kr

• UK: £82,937 -  £95,697

UK timezone preferred but not essential

Closing Date: January 5, 2025, 23:59 (11:59pm) Greenwich Mean Time 

ABOUT THE CENTRE FOR PUBLIC IMPACT

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. Yet, we have found that the systems, structures, and processes of government today are often not set up to respond to the complex challenges we face as a society. That’s why we have an emerging vision to reimagine government so that it works for everyone. 

A global not-for-profit organisation founded by the Boston Consulting Group, we work in partnership with governments, philanthropy, civil society and communities to challenge the status quo, shift mindsets, and bridge the gap between people and those in power. 

CPI currently operates in four regions of the world, all stewarding CPI’s mission in different geographies: Asia, Australia & Aotearoa New Zealand, Europe, and North America. We are all supported by our Global Hub team, who provide leadership and partnership in relation to finance and operations, people and culture, and communications to our regional teams at CPI.

Our Values

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Centre for Public Impact, Europe (CPIE)

Since its founding in August 2020, CPIE has built a rich portfolio of programmes working with public sector organisations, governments, academic institutions, charities and foundations across Europe to explore how we can make government and philanthropy more effective and trusted to work for everyone. We have grown from a team of 7 to a team of  16 and have been expanding our work as a programme delivery organisation working directly with governments, philanthropies and organisations on the ground. 

At CPIE, our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritize mutual support. As a team, we care deeply about each other and the work we do, and together we aim to foster  a culture of collaboration and respect. We are committed to embedding equity and inclusion not only in our programmatic work  but in the very fabric of how we work and relate to one another. 

At CPI Europe, our developing programme areas of strength are in:

• AI and digital transformation 

• Urban transformation 

• Climate action 

• Collective imagination practice

• Public service transformation

Over the next five years we will develop the following thematic areas:

• Creating the conditions for communities to flourish

• Advancing health and a culture of care 

• Envisioning life-affirming futures

ROLE OVERVIEW

Who are we looking for? 

We are seeking an experienced and detail-oriented senior programme manager to oversee the delivery of the two-year training programme funded through the AI Opportunity Fund. This role focuses on managing the implementation, budget, and contractual aspects of the program, ensuring its success in equipping underserved communities with essential AI and digital skills. 

As part of a  dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it are all part of the journey!

Senior managers across all CPI teams are expected to:

• Independently own, hold and manage strong and trusting partner and stakeholder relationships

• Lead large, complex projects and/or own work streams of larger projects and develop high-quality deliverables

• Manage budgets, with good understanding of financial performance management, data analysis skill and comfortable with spreadsheet analysis

• Drive analytical and intellectual depth in work products, and proactively share our work with broader CPI teams and our global audience

• Support new business and partnership development and portfolio building for CPIE. Seek out fundraising opportunities and manage bidding and application processes

• Identify and proactively lead ideas around how we can work together more effectively as a team, supporting to build the culture of CPIE

Key Responsibilities and Core Competencies:

 Program Leadership and Delivery

• Lead the end-to-end delivery of the two-year AI Opportunity Fund training programme, ensuring it adheres to agreed timelines, quality standards, and program objectives.

• Collaborate with training providers and grantees to implement the program effectively across multiple regions, addressing any logistical or operational challenges.

• Proactively manage programme  risks by identifying, assessing, and implementing mitigation strategies, while guiding and empowering the team to effectively understand and address potential challenges 

• Prepare and present detailed project reports to ensure stakeholders remain informed and aligned throughout the project lifecycle

Strategic and Financial Oversight

• Oversee the programme’s budget, ensuring efficient and effective allocation of resources in line with funding guidelines.

• Monitor and track financial performance, understanding trends and variances v budget.  Work closely with the project finance manager to review expenditures, providing regular updates and reports to funders and internal teams.

• Identify and mitigate financial risks, ensuring compliance with funding and organizational requirements. Manage contracts with grantees and training providers, ensuring all parties meet their obligations and deliverables.

• Act as the main point of contact for contract-related queries, resolving issues promptly and professionally.

• Ensure compliance with legal, financial, and reporting requirements outlined in agreements.

 Partner Coordination

• Build and maintain strong relationships with training providers, grantees, and other stakeholders, ensuring effective collaboration and alignment with program goals.

• Represent CPIE in discussions with funders and partners, providing updates on program delivery, impact, and financial performance.

Monitoring, Reporting, and Learning

• Track and report on programme milestones, deliverables, and financial performance to funders and stakeholders.

• Collect and analyse data on programme outcomes, using insights to adapt and improve  delivery.

• Share key learnings with the CPI team to inform broader organisational development and future initiatives. 

 DEIB and Collaborative Working

• Champion CPIE’s commitment to diversity, equity, inclusion, and belonging, embedding these principles in all aspects of programme delivery.

• Ensure the training programme is inclusive and accessible, with a strong focus on supporting underserved communities.

• Able to facilitate inclusive conversations up and across lines of cultural and positional differences

• Demonstrates empathy for government and the communities they serve to advance DEIB within systems that government influence

• Seeks, offers, accepts and takes action on feedback often including upward feedback to disrupt white supremacy workplace culture

• Cultivates a healthy team culture by addressing inequitable group dynamics, seeking to understand how decisions will impact different team members and facilitating transparent decision-making processes

• Work closely with members of the CPI Communications team to coordinate and provide input for press releases, blogs, reports, case studies, and other materials that highlight the impact of the AI Opportunity Fund, ensuring broad visibility and uptake of the programme’s work.

• Work with the CPI Knowledge, Learning and Impact team to track and evaluate key programme outcomes, ensuring that they align with strategic objectives and are communicated effectively to stakeholders. 

Thought Leadership & Business Development: 

• Proactively identifies opportunities to enhance CPI’s regional and team impact, including strategies for scaling, expanding, or innovating programmes, systems, or initiatives under their management

• Embraces change and contributes to more effective ways of working at a systems level

• Cultivates and strengthens partnerships with key partners and stakeholders, holding and creating lead relationships

• Partners with the Programme  Director  and leadership team to contribute to budget development and/or management

• Seeks out fundraising opportunities and manages bidding and application processes

People Development:  

• Uses deep knowledge of workstreams, teams, and role to influence our culture and strategy

• Provide mentorship and guidance to team members, building a high performing, supportive and collaborative working environment.

• Spends time training and coaching Associates, Senior Associates and Managers, including those outside their individual project teams as appropriate

• Helps others to manage the emotional impact of change - Demonstrating the ability to coach and mentor employees, providing guidance, feedback, and support to help them develop their skills, overcome challenges, and achieve their full potential. 

• Implements performance management processes that are fair, transparent, and objective. 

• Effectively managing conflicts within teams, fostering open communication, and facilitating collaboration. 

• Create a culture of consistent feedback with the team, encouraging their professional development, and actively seeking feedback to improve their own leadership practices.

Personal Development & Commitment to Continuous Learning: 

• Able to take a balcony view of systems in order to innovate and improve over time

• Manages time effectively, sustainably, and strategically to guide end to end management of team priorities

• Engages in regular self-reflection to identify strengths, areas for improvement, and personal goals to understand and get curious about their leadership archetype and its influence on their team. 

• Engages in reflective practice by critically evaluating experiences, projects, and outcomes. Identifying lessons learned, strengths, and areas for improvement, and using these insights to enhance future performance and contribute to organisational effectiveness.

• Actively seeks out learning opportunities and proactively acquire new knowledge and skills to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.

Programme, Contract and Risk Management: 

• Able to lead projects independently and confidently from conception to completion

• Manages partners and other stakeholder relationships while managing multiple projects at once.

• Serves as lead contract creator and collaborator with Internal Operations.

• Manages complex tasks, individuals, and stakeholders’ feedback exceptionally and openly

Qualifications: 

• At least 6 - 16  years of relevant experience. CPI welcomes a breadth of experience from individuals from  service-oriented environments

• A project management qualification is desirable, but not essential 

Experience: 

• Demonstrates expertise in program management, particularly in designing, implementing, and scaling innovative programs. 

• Proven experience in managing the full lifecycle of programs, including planning, implementation, risk management, monitoring, reporting, and evaluation, while ensuring quality standards and stakeholder alignment

• An awareness of good grant making practice and demonstrates the ability to effectively manage all stages of a grant making process, including designing and executing open calls, facilitating selection processes, overseeing delivery, and conducting thorough evaluations to ensure successful outcomes

• Strong expertise in managing program budgets, tracking expenditures, and ensuring compliance with funding guidelines, with a focus on mitigating financial risks and reporting to funders and internal teams.

• Demonstrated ability to manage contracts with grantees, providers and or partners, ensuring obligations and deliverables are met, compliance with legal and financial requirements, and fostering strong, collaborative relationships.

• Proven ability to establish and lead high-level strategic relationships with funders, delivery partners, and recipient organisations

• Proven ability to leverage analytical and creative problem-solving skills to navigate complex, multi-stakeholder environments, effectively addressing challenges and driving innovative solutions 

• Excellent communication skills, with the ability to distill complex ideas for varied audiences and build trust with funders, delivery partners and team members

• A track record of fostering inclusive, high-performing team cultures, providing mentorship, managing conflicts, and creating opportunities for team learning and growth while maintaining transparency and accountability

• Experience embedding diversity, equity, inclusion, and belonging (DEIB) principles into program design, team norms, and organizational practices, with a focus on creating inclusive environments and addressing systemic inequities.

• Experience in designing, implementing, or managing skills development and training programmes is desirable

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to develop fully localised salary bands and ensure that we're paying our staff fairly and well for the roles that they hold.  Therefore, salaries at CPI are non-negotiable and our bands are benchmarked to our staff’s country of residence.

In addition to a competitive salary, CPI Europe offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals based on their country of residence;  pension contributions; dedicated professional development funds; a minimum 5 weeks paid leave policy under our  Flexibility with Responsibility policy; paid parental leave and extended illness leave; and a year-end organisation-wide closure. 

We are a remote-first workplace , this position requires minimal travel, with occasional domestic or international trips based on project needs (between 5 - 10%).

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates who have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, this is the first round of the application which requires four paragraph-length answers. Your answers will be anonymized for review and your scores will determine if you're invited to interview with us. Although we ask for your CV, it will not be looked at until after your application has been scored. 

We understand applicants may need to use tools like ChatGPT as thought partners or for light assistance during the application process. However, we are looking for original work that reflects your unique perspective, skills and reflections borne out of lived experiences. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of “actual people” who help with scoring your sift response as well as a system that helps us ensure applications maintain authenticity, so any AI-generated content should be thoughtfully integrated rather than directly pasted. 

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, caste, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Please apply by January 5, 2025, 23:59 (11:59pm) GMT preferably earlier to avoid last minute tech glitches. The application portal closes automatically and we will not be able to re-open it.