About the role

We are recruiting for a full time Personal and Family Support Worker (PFSW) to join our team at RAF Coningsby. 

• The PFSW will provide direct and impactful welfare support to our service users which include RAF personnel and their immediate families.

• PFSW intervention with serving personnel and families, is provided with consent on a non-statutory basis.

• There will be opportunities to develop and add to existing skills and knowledge base in the Social Care field.

• You will be required to conduct need assessments for our service users to plan and create appropriate interventions.

• You will be working closely with Station Welfare and Community teams, relevant Local Authorities, Health, other civilian agencies as well as other military organisations and charities.

• Find out more about the 32 year history of the Personal Support & Social Work Service and hear from a team member at RAF St Mawgan on our careers page

About the Team

The Personal Support & Social Work Service is a non-statutory, confidential service, for the Royal Air Force community, with a presence at RAF stations and MOD locations across the UK. The team provides comprehensive and confidential support, with a special focus on services for adults, but includes children, young people and their families. It can offer support with issues such as mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment.

This is an exciting time to be joining the team as SSAFA was recently successful in it's bid to continue providing personal support & social work services to the RAF. The service will be transforming to be innovative in its delivery of personal support and social work services and will provide a digital solution that meets the needs of a modern RAF. You will join as the Personal & Family Support Worker position transitions to became a Welfare Officer; whilst the responsibilities of the role will be very similar, the key priorities of the service are to transform to become more efficient, and accessible to enhance the local provision.

This role is located at RAF Coningsby and is part of the friendly and supportive North Region.  We are a hard-working team, from diverse professional backgrounds, dispersed across the North of England, including Scotland.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to the military community.

About you

• To carry out this role successfully you will have:

• Demonstrable experience of working in the field of social care, in either children and families, or adult services or equivalent.

• Experience of carrying out assessments, preparing plans and monitoring and reviewing outcomes.

• Excellent prioritisation and organisation of caseload.

• Comprehensive IT skills including MS Office and case management systems.

•   The willingness and ability to travel for work including a car and full driving licence.

·       View the benefits SSAFA has to offer here.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.  

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.  

Further information about the role

Download a copy of the job description here.

Review the benefits that SSAFA has to offer here.

If you have any queries or would like to speak to someone about this role, please contact Sara Warren, Social Work Team Lead on 07387 253 437 or via e-mail sara.warren@ssafa.org.uk

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

How to apply 

Click on 'Start your application' now. 

If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk  

Closing date: Midnight on Sunday 28th January 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Preliminary Microsoft Teams interviews will take place week commencing 5th February 2024

Final face-to-face interviews will take place week commencing 12th February 2024.