Community and Communications Manager (p/t or f/t)

Finance Innovation Lab

  • Salary: £30,360-£40,480 (depending on relevant experience) + benefits
  • Location: London / flexible within the UK
  • Closing: 12:00pm, 3rd Nov 2021 GMT

Job Description

As Community and Communications Manager at the Finance Innovation Lab you will lead the growth and engagement of our community, a network of systems-changemakers - including activists, campaigners, innovators, intrapreneurs, practitioners and thought leaders - all working towards a financial system that serves people and planet. Together, we collaborate to change the story on finance, shift the power dynamics in the system, and build a financial system which is democratic, sustainable, just and resilient.

You will also lead on the development and maintenance of our communications strategy and channels, producing content for the community programme and core Lab activity, as well as supporting programme leads with their programme-related comms. 

This role is initially for a fixed term of 12 months with an intention to make it permanent subject to funding.

In this role you will:

  • be responsible for the Lab’s strategy and programme to support, grow and develop our community of systems-changemakers, including design, delivery, evaluation and fundraising, and contribute to the development of overall Lab strategy

  • act as the Lab’s lead relationship manager, and the first point of contact of potential community members, working with a growing, diverse community of stakeholders

  • support colleagues to design and deliver outstanding participative initiatives and events that maximise their contribution to the Lab’s mission

  • act as the Lab’s centre of expertise on community building for systems change, lead the sharing of this expertise internally and externally, and support colleagues to grow and develop their skills of community building and communications

  • develop and maintain our communications strategy and channels, ensuring the community is informed, engaged and attracted to the Lab’s work, through regular newsletters, social media platforms and personal communication

Your profile

We’re looking for an experienced, creative and strategic Community and Communications Manager. You’ll have incredible relationship building and interpersonal skills, and you’ll thrive on helping build and connect our exciting community. You’ll be skilled at dealing with all situations with a positive attitude and tact.

You’ll be able to engage successfully with a wide variety of stakeholders – from innovators, to policymakers and beyond – and will have experience and skills at building thriving networks or communities that help people work together for change.

It is essential that you have a demonstrable dedication to equity, diversity and inclusion; an understanding of intersectionality, and an affinity with the Lab’s approach to systems change and our core values, including an openness to continual reflection, learning and development.

You should have a commitment to the aims of the Lab, and an interest in the financial system, social innovation, systems change, sustainability and/or social justice.

You will have excellent communications skills and experience, including with social media, copywriting and ideally some experience with Wordpress websites.  

About the Lab

The Finance Innovation Lab is a UK charity working to transform the financial system for people and planet.

Dysfunctions in the financial system lie at the root of many of today’s challenges, from climate change and economic crises, to poverty, marginalisation, and inequality.

We believe it doesn’t have to be this way. 

We work for deep, lasting change to the financial system to make it democratic, sustainable, just and resilient. We create this change by building the power of a community of systems-changemakers and developing ambitious initiatives that transform the financial system for people and planet. You can read a summary of our 2030 strategy here.

Working with us

The Lab aims to embody the kind of organisations we think should be the norm: fully human, collaborative and compassionate. Working at the Lab will feel like a mix of work, play and vocation. You'll build relationships with colleagues you respect and admire and who feel the same way about you. You'll feel part of a broader community of inspiring change-makers.

We are committed to: 

  • flexible working arrangements - time and location (see also below). This is a full-time role, but we are open to applications from those looking to work 21 hours or more per week, or job-sharing applications

  • investing in personal growth - everyone has a £1,000 p/a training budget, coaching support, an average of 1 day a month to complete learning, plus up to eight days per year to complete a specific learning project

You will also get a 5% pension contribution and 25 days holiday (+ public holidays + 5 day Lab rest week during August).

Other information

A bit more on time: Our current full-time hours are 35 hours per week, but from July to December 2021 the Lab is piloting a 32-hour week. The outcome of the pilot is not yet known, and we can agree an FTE% which works for both of us during the interview process.

A bit more on location: This role is UK-based and does not need to be London-based. However, we anticipate offering in-person events in London as soon as we are able and you would need to be available to organise and attend these.

Longer-term, we're expecting London-based staff to spend at least 50% of their time working from home - but that can flex depending on the needs of each role and individual. We’ll provide you with a laptop, plus we offer all employees up to £450 to purchase equipment needed for home working.

Your application

Please note: although we do request you include your CV, we will NOT review this unless you score highly on the application questions, so please ensure you answer each of these fully and carefully.

General tips for candidates are available here. For a more detailed look at how we recruit see our recruitment insights blog here.

We can only accept applications from those with the right to work in the UK.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application