Job Hub Advisor (Good Work Camden)

Camden is investing more in employment support to ensure that residents can access good work that enables them to live secure, sustainable and happy lives.

Through Good Work Camden, we’re designing and delivering Job Hubs that provide accessible and relational employment support, testing innovative approaches to supporting residents, investing in our employment and skills partners and giving businesses the support they need to enhance their recruitment practices. It’s an exciting time to join this work in Camden! 

This is a key role within Good Work Camden as we scale up our approach to reach and support more Camden residents. We are looking for Job Hub Advisors that can provide relational support to residents to help them access all the help they need to address the barriers that are preventing them from accessing and thriving within good work. This is an opportunity to have a real impact.

Role purpose:

We want everyone in Camden to lead good lives - and we know that being in good work is a key part of this. We want Camden residents to be in work that makes use of and develops their skills, gives them a sense of purpose and contribution, and pays them a good wage – in order for them to lead the life they want to lead.  

Whilst unemployment is at a record low level across the country, we know there are still residents who struggle to get into good work. We want to support these residents to find work that works for them, through bespoke one to one support, career counselling, and relevant skill building and work preparation.  

In order to do this, Camden Council are making a significant investment to expand the reach of our employment support to those that need it most. This investment is structured around a neighbourhood approach: working in depth with our communities to understand their ambitions and needs around work, and providing the holistic support they need to help them find and move into good work. As part of this, we are establishing several ‘job hubs’ across the borough to make sure that residents can access support close to where they live, and specific to the needs of their community. 

Example outcomes or objectives that this role will deliver:

·       Promoting the service to local people through a variety of platforms and welcoming residents to the service and its offer  

·       Meeting with residents to assess their needs and barriers to employment and training, and providing one-to-one support to help them access appropriate services

·       Providing assistance and advocacy to residents and working with them to develop flexible plans of action 

·       Developing and maintaining effective working relationships with employers, recruitment agencies, training agencies, specialists and practitioners, in order to maximise employment opportunities for residents 

·       Managing referrals for clients and liaising with external agencies to support the progress of residents  

·       Playing a key role in the overall development and sustainability of the Gospel Oak Job Hub 

About you

To be considered for this post, you should possess, and be able to demonstrate, all of the following:

·       You are relational: you have experience of working directly with residents in a demanding environment and provide welcoming and knowledgeable support

·       You build great relationships: you have excellent communication and interpersonal skills and are effective in working with employers, local employment and skills partners and residents

·       You understand the labour market: you have a practical understanding of the barriers to employment and training experienced by residents and the labour market conditions that influence this

·       You are experienced: you hold a minimum Level 3 IAG qualification and/or at least 2 years’ experience in a similar role

·       You are a collaborator: you have familiarity with liaising and working with a number of individuals and/or partners to achieve effective outcomes that meet the needs of residents

·       You want to grow: you have a desire for professional development with a commitment to participate in appropriate training

·       You are professional: you have an understanding and awareness of data protection, risk management, safeguarding and confidentiality; and  

·       You are dedicated to inclusion: you have a commitment to, and understanding of, equal opportunities

People Management Responsibilities:   

·       The role does not have any direct line management responsibility 

·       There could be opportunities to line manage apprentices or people participating in the Kickstart scheme

Relationships:  

·       This role reports to a Job Hub Lead

·       You will work closely with Good Work Brokerage Advisors to identify good work and other opportunities for Camden residents 

·       You will build strong relationships with employers, council services, external partners and residents 

Work Environment: 

·       Frequent co-location with other service(s) across the borough  

·       Regular time spent at 5 Pancras Square