Director of Account Management
DeepCrawl
- Closing: 11:30am, 29th Oct 2020 GMT
Job Description
Overview of DeepCrawl
DeepCrawl is the world’s most comprehensive website crawler, providing actionable data for flawless website architecture. By identifying and monitoring key issues that could affect SEO performance, we empower our clients to optimize their websites for users and search engines alike. This enables our clients to drive further traffic and revenue from their organic channel.
Winner of Best SEO Software at the European Search Awards, we're proud to be trusted by some of the world's top SEOs in over 50 countries.
Our ultimate vision is to become the tool of choice for marketers across the world - letting them crawl and analyse their sites to identify key insights. To help us support that vision we’re looking for bright, ambitious, and tenacious talent to join us in our New York office.
Overview of the role
Define the strategy for building strong client relationships, expanding adoption of DeepCrawl solutions and driving net revenue retention within the Enterprise segment.
Hire and develop a team of Account Managers to execute your strategy.
Create tools and systems to communicate the business value of DeepCrawl’s technical solutions.
Design the Account Management organization structure to support scaling to scale from a team of ~5 to ~15 over the next two years.
Build rigor and measurement into all key Account Management processes.
Collaborate closely with the Professional Services team to ensure successful value delivery across an ever growing set of enterprise clients.
Key outputs
90 Days:
Account strategy framework translated to template for different client segments
Strategy documented for all enterprise clients with (S)AMs aligned and executing
1 Year
Account strategy resulting in Enterprise Net Revenue Retention of at least 120%
Team of sophisticated, high performing AMs
Key experience required
3+ years leading Account Management/Development/Growth at a SaaS company with a technical solution
8+ years in a strategic sales or account growth in enterprise SaaS
Hired, developed and retained a team of both junior and senior Account Managers
Experience working with teams in different time zones and world regions
Key knowledge
Account growth strategy
Communicating business value to executive stakeholders
Coaching talent and developing teams
Digital Marketing or Dev Ops tech stack
Enterprise buying processes
Value of simplifying complex enterprise workflows
Why work for DeepCrawl?
We’re an innovative and fast growing start-up
Funding from a prominent Venture Capital firm
Beautiful and spacious office space in the very heart of Manhattan
An international business, with clients all over the world and offices across London, New York City and Krakow
Flexible working from home & remote working policy
Potential to travel to other offices
Annual personal training budget
Company trips
401k
Monthly office drinks & lunches
Comprehensive private healthcare cover (DeepCrawl covers 100% of premiums)
1 paid volunteering day per quarter
Company option shares participation
Newest hardware
DeepCrawl is an equal opportunity employer and we are committed to providing an environment of mutual respect where equal opportunities are available to all applicants. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re looking for an exciting opportunity to work with a fast-growing and innovative tech company, then please apply! Please note only applicants that complete the Be Applied process will be considered.
Removing bias from the hiring process
Applications closed Thu 29th Oct 2020
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You won't need a CV to apply to this job
Applications closed Thu 29th Oct 2020