Account Manager

Unreasonable Group

Salary Starting base salary range: $63,000 - $81,000
Team Account Management Team
  • Closing: 10:22pm, 20th Oct 2021 EDT

Job Description

At Unreasonable, we believe entrepreneurial-led businesses building rapidly scalable solutions are the greatest untapped resource for solving the most significant social and environmental challenges of our time. Every day, our team strives to give the entrepreneurs we work with an unfair advantage to succeed. We do this by connecting them with our networks of mentors, investors, business leaders, and policymakers that can help them drive impact and scale their businesses faster. Today, the over 200 CEO’s in the Unreasonable Fellowship have raised more than $7.2B in financing, generated more than $5.5B in revenue, and are measurably impacting the lives of more than 730 million individuals in nearly every country and territory worldwide.

We are now searching for an Account Manager to serve as an account lead with partners on strategy, project management, and implementation of initiatives. We’re looking for someone who will be a positive driving force that will lead the charge in elevating Unreasonable’s reputation as a best-in-class partner for years to come. The Account Manager will report to our Director of Account Management (Director) and work closely with the broader team. This is an exciting, multi-faceted role balancing a variety of dynamics, which will require the right individual to design and deliver high-level strategic objectives, process and systems, resourcing plans, reporting, and a finely tuned collaborative approach that ensures we always deliver with excellence. This position will work across US, Asian, and European time-zones and, when travel returns safely, require domestic and international travel several times a year.   

RESPONSIBILITIES

  • This individual will serve as the Account Manager and primary point of contact for various initiatives, owning the relationship and delivery of the contract from the time that it is signed.

    • Note: each partner engagement will differ based on contractual obligations, scope of partnership, and existing relationships. Some engagements may shift to virtual or hybrid moving forward once it is safe to gather in person. All initiatives will be assessed at time of planning.  

  • Support business development and contract execution as it relates to project scope of work.

  • Retain and strengthen existing partner relationships - developing new opportunities to work together and work towards/support the re-signing of existing agreements

  • Demonstrate stakeholder management skills, with clear and substantive speaking, writing and presentation skills

  • Under the guidance of the Director, lead on overall project management - working across all Unreasonable workstreams - to ensure that initiatives are delivered on time, within budget, determining optimal staffing assignments, and remaining within the contractual obligations

  • Act as an advocate, champion for both the company and the partners, translating needs and wants, understanding and aligning feasible outcomes with allocated resources and assets

  • Lead on reporting for initiatives, working closely with Tech, Portfolio, Community, and Media teams to deliver on the reporting needs as laid out in the contract

  • Support on implementation of initiatives, in limited cases (such as with one-day or smaller gatherings) leading on event execution and possibly facilitation - serving both as back of house support and front of house execution

  • Maintain and promote effective process and information flow between all parties by building org-wide tools and processes to project manage and execute on contract objectives; ensure these tools and processes fulfill the clear communication necessary to identify, align, reiterate, and track progress to deliver with excellence

  • Manage ongoing feedback collection across multiple initiatives

  • Under the guidance of the Director, support strategic consulting services (when needed) for non-initiative type projects that support partnership engagement and execution.

THIS ROLE IS FOR YOU IF YOU ARE...

  • AN ORGANIZATION + PRIORITIZATION GURU // Obsessively organized and gifted at prioritizing to the nth degree - you not only like to make details look superficially clean, your approach to organization and prioritization is also strategic and effective to deliver on what’s most important.

  • A SYSTEMS + PROCESSES THINKER // Confident with building best-in-class systems and processes for project management - but love using them effectively even more.

  • AN EXPERT COMMUNICATOR // A detail-oriented, concise, and effective communicator that knows exactly what, how, when, and who to communicate to internally and externally at every level.

  • PASSIONATE AND FLUENT IN EVENTS // You love the art of bringing people together for a shared experience and intimately understand what it takes to deliver and execute world-class events. 

  • A COLLABORATIVE GYSHIDO-SAN // Pathologically collaborative but also thrive on owning, delivering, and GYSHIDO-ing solo. 

  • YOU SEE ALL // Experienced in managing whole projects end to end - managing teams across multiple work-streams with ease, grace and empathy.

  • ADAPTABLE // An agile and flexible team player who can adapt to changing circumstances and wear many hats - you’re able to read the room and organically flex into the appropriate role at the drop of a dime.

  • A RELATIONSHIP BUILDER // Remarkable at building deep and real relationships internally and externally at all levels, keenly aware of and sensitive to social and cultural differences, and easily maintain contact with an extensive network

  • A CREATIVE PROBLEM SOLVER // Skilled at problem-solving, reading patterns, anticipating customers’ needs, analyzing trends, and positioning opportunities for greater impact and revenue generation - even when faced with adversity, you’re always thinking up new creative solutions and offering real help

  • A VALUES-DRIVEN LEADER // Grounded in the importance of listening, learning, humor, and genuine interest in seeing others shine but are also assertive and able to take charge of a situation when appropriate with the ability to lead, motivate and influence others. As you read about ​Unreasonable’s core values​, you get more and more excited with each value you come across

APPLICATION TIMELINE  

  • October 8th: Application goes live.

  • October 20th: Your application is due.

  • October 25th & 26th: If you are invited to the next round of the process, we will schedule a 20 minute phone call with you.

  • October 27th - November 1st​: We will give select applicants a small “trial project” representative of the type of work associated with this position. Though we will give you 5 days to finish your "trial project," it should only take a few hours to complete.

  • November 8th - 10th: Assuming both of us want to continue exploring the potential of working together, we'll invite you to interview with our team.

  • November 10th - 12th​: We will conduct reference checks on the two to three most compelling applicants for this position.

  • November 15th: Assuming you made it through the reference checks, you will be notified whether or not the position is yours.

  • December 1st: Ideally, those accepted will be able to join the company no later than December 1, 2021.

“The object of life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, ‘Holy Sh*t, What a Ride!'”—Mavis Leyrer

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The Unreasonable team is made up of passionate souls dedicated to the idea that entrepreneurs are our best bet at solving the greatest challenges of our time. We’re thinkers and doers, writers and makers, engineers and firefighters =) Though we’re headquartered in Boulder, CO we have teammates from London to New York and a community that spans from Sao Paulo to Hong Kong.

We offer all full-time employees at Unreasonable Group comprehensive benefits including health, vision, and dental insurance with company contributions for yourself and your dependents, a Simple IRA retirement plan with 3% company match, unlimited paid vacation with a mandatory minimum aggregate of 2-weeks off per employee per year, 12-weeks paid parental leave, and up to $6000 per year to continue your education and personal and professional growth through our employer sponsored Learning Fund. We want to encourage our teammates to be the best versions of themselves in both work and life and hope our benefits, inspired by our values, reflect this.

To support an international team, we have partnered with Employer of Record services all over the world. All international positions will be employed via our EoR partners. We do our best to ensure that our international teammates receive comparable benefits and enjoy a comparable employee experience as our US based team in accordance and in compliance with local laws and regulations.

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At Unreasonable, our goal is to become a global brand with a diverse team that is representative of the community we serve. We are an Equal Opportunity Employer and do not discriminate on the basis of race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation or any other non-job-related factors. We value diversity and are committed to building a team and an inclusive culture that represents a global perspective of experiences, skills, backgrounds, and expertise. The more inclusive we are, the better we can deliver our mission of driving resources to and breaking down barriers for entrepreneurs solving BFPs.

Removing bias from the hiring process

Applications closed Thu 21st Oct 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 21st Oct 2021