Director of Strategy and Performance  

Salary: £90,000 – £105,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more 

Location: Hybrid with 8-12 days per month in the office or at events and meetings in London and across the UK 

Shape the strategy that will help transform financial services, create a lasting impact. 

This is a rare opportunity to shape the direction and impact of an organisation working to transform financial services for the better. As Director of Strategy & Performance, you will connect strategy, planning, delivery performance and evaluation, helping Fair4All Finance make evidence-led decisions, learn continuously and focus its resources where they can have the greatest impact for people in vulnerable circumstances.  

Joining our Strategic Leadership Team, you will work closely with the CEO, Board and senior colleagues, with the scope to influence organisation-wide priorities and how success is defined and delivered. The role offers exceptional breadth, bringing together strategy, policy, research, insight, performance and programme management, alongside the opportunity to lead a talented multidisciplinary team and help drive positive change across the wider financial system.   Essentially, this role creates a golden thread through the organisation’s work, from the inception of our work at strategy incarnation through interim performance monitoring to final stage evaluation and impact evidence, enabling iterative learning and informing pivots and adaptations. 

Who we are looking for 

We are looking for an accomplished and inclusive senior leader with substantial experience of strategy, policy, organisational planning and performance monitoring within financial services, the public or not-for-profit sectors. Combining strategic vision with analytical rigour, you will have led multidisciplinary teams and developed effective research, monitoring and evaluation capabilities. You will be able to turn evidence and complexity into clear priorities, measurable outcomes and lasting impact, while sharing our commitment to improving financial resilience and access to fair and affordable financial services 

Key Responsibilities will include  

• Leading the development, delivery and ongoing review of Fair4All Finance’s strategy, ensuring clear priorities, delivery plans and measures of success. 

• Working closely with the CEO, Board and Strategic Leadership Team to turn organisational goals into a prioritised programme of work with clear milestones, risks and intended outcomes. 

• Building an organisation-wide approach to performance management, monitoring and evaluation, enabling early identification of issues and evidence-led decision-making. 

• Overseeing Fair4All Finance’s research, policy, insight, strategic programme management and PMO capabilities, ensuring they support meaningful and measurable impact. 

• Leading and developing a large multidisciplinary team, creating an inclusive, collaborative and high-performing culture. 

• Acting as a trusted adviser to the CEO and representing Fair4All Finance’s strategy with senior stakeholders across government, regulation, financial services and civil society 

What you will bring 

• Substantial senior-level experience of policy and strategy within financial services, the public sector or a not-for-profit organisation. 

• Significant experience of organisational planning and performance, including implementing organisation-wide strategies and leading business-planning processes. 

• A strong track record of leading, coaching and developing large multidisciplinary teams and creating an inclusive, high-performing culture. 

• Strong analytical capability and experience of developing effective research, monitoring and evaluation approaches. 

• Outstanding strategic planning, problem-solving and communication skills, with the ability to make complex information clear and compelling for different audiences. 

• The judgement, resilience and collaborative approach to lead effectively through complexity, ambiguity and change 

You can find more information like essential and desirable criteria on the full job description.   

Fair4All Finance is a Disability Confident Committed scheme member.  

Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.   

If you do require any support or reasonable adjustments during the process, please contact us at jobs@fair4allfinance.org.uk.  

Our Benefits include: 

Financial Security: 

• Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave 

Wellbeing: 

• 27 days holiday plus bank holidays, flexible working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme) 

Personal & Professional Development: 

• Individual Training budget 

• Book Club – mission aligned, up to 4 per year 

• Reset and Reflection days - individual, team and organisation wide 

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status. 

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance. 

To apply, submit your application via Applied by 5pm, on Thursday 22nd October.  

For informal enquiries, or if you have any technical issue with your application, please contact us at jobs@fair4allfinance.org.uk. 

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses to our ‘sift’ questions.  

Due to the nature of our work successful applicants may be required to undergo pre-employment checks, which include employment reference and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our Right to Work checks via TrustID. 

All applicants must have an existing Right to Work in the UK and not require sponsorship at any point now, or in the future.