B Lab and B Lab Movement

B Lab is a non-profit network transforming the global economy to benefit all people, communities, and the planet. We create standards, policies, and tools for business and certify B Corps—companies leading the way in using business as a force for good.

With a global network of 9,500+ businesses in 100+ countries, we mobilize the B Corp community to address society’s most pressing challenges and work with governments, academia, and institutions to drive economic systems change. Our vision is to build an inclusive, equitable, and regenerative economy. By joining B Lab, you’ll be part of a movement redefining success in business and making a real impact on the world.

B Lab Europe

B Lab Europe, established in 2013, has led the growth of B Corps across the continent. Today, there are over 2,100 certified B Corps in the EU and 79,000+ users of the B Impact Assessment. The team works with certified B Corps, country partners, and the wider B Lab network to coordinate strategy and operations across the region.

Overview

The Operations Department at B Lab Europe supports the organisation’s mission by keeping internal operations running smoothly. It manages finance, HR, legal, IT, and office administration, while improving organisational efficiency by process design, innovation, insights, and resource allocation. The department also helps shape strategy and ensures compliance.

This role is responsible for managing critical phases of the employee lifecycle across various European teams, with a strong focus on equitable recruitment, onboarding, performance management, and offboarding. The Senior People & Culture Coordinator (maternity cover) will play a key role in supporting B Lab Europe’s in its scaling up phase by maintaining robust core processes while also leading and contributing to cross‑functional projects that strengthen our ways of working and organisational effectiveness. They will act as a trusted partner to managers across Europe, ensuring that our recruitment and people practices are fair, transparent, and aligned with B Lab Europe’s mission and JEDI commitments.

Your main responsibilities will be:

• Recruitment Process: Lead and own the recruitment process, ensuring seamless coordination of hiring strategy, set up of the offer and distribution in relevant channels, candidate selection, interviews, and onboarding. 

• Onboarding Management: Ensures new employees sign up for the appropriate benefits sharing explanations and that all employee information is accurately maintained in systems like Personio, Google Drive and Sana.

• Contract Management: Draft, review, and ensure timely signing of employment contracts based on existing templates, maintaining records in Personio.

• Process Management: Collaborate with the Head of P&C and team members to maintain processes and elevate the candidate experience.

• Policy Management: Supports the creation of B Lab Europe P&C policies in various employment locations.

• Support Coordination: Answers questions about benefits in collaboration with the Head of P&C, helping to filter requests depending on the type.

• Knowledge Management: Makes sure that all the information is updated and documented in Google Drive and Sana

• Benefit Administration: Support the administration of benefits in the various countries following local legislation.

• Benefit Review: Supports the Head of P&C in the annual review of benefits and drafting new adaptation for countries that require it

Performance Review Management (10%):

• Performance Management: Own and iterate the standardised performance assessment process for all CPs in Personio, ensuring clarity of principles, timelines and tools, and that managers feel equipped to apply it consistently.

• Employee Training: Supports the Head of P&C in training employees on the performance review process and how to develop a collective growing culture of improvement, both to set up new countries and for the existing ones.

• Development Knowledge Base: Supports on formalising the templates and training catalogs to provide employees information on how to navigate their own development

Ways of working (10%):

• Core Values: Supports the Head of P&C in building core values & organisational principles for teams across Europe

• Process Design: Enrich documentation and processes in place to bring the ways of working into life 

Offboarding (10%):

• Offboarding: Runs the operational process ensuring seamless coordination, updating of all necessary systems and feedback integration.

Organisational transformation (20%):

• Change Management: Supports setting up and managing the change in the network as it keeps on evolving 

• Cross-Country Integration: Support integration of new country teams into B Lab Europe processes, ways of working and P&C practices, in close collaboration with Operations and Finance.

Qualifications, Skills and Knowledge

• Strong communication and interpersonal skills, with the ability to adapt communication styles based on the audience

• Strong stakeholder management and employee support skills, with the ability to guide managers and employees through HR processes

• Experience in running fair and equitable recruitment processes with a strong JEDI lens is highly valued

• Strong organisational and structuring skills, with a keen eye for detail and the ability to manage multiple priorities effectively.

• Project management, from planning to execution, with the ability to manage timelines and stakeholders effectively.

• Experience with HR software tools (e.g., Personio, BeApplied, and as nice-to-have Oyster, Deel etc.)

• Deep understanding of end to end employee lifecycle processes including recruitment, onboarding, performance management, and offboarding.

• Understanding of labor laws and HR best practices in Europe where B Lab Europe.

This job is interesting for you if you:

• Are passionate about the role that business can play in creating a future that benefits all people and the planet.

• Are a strong communicator and team player, who is able to communicate effectively in proficient English.

• Have the ability to work independently with increasing ownership of projects, while also collaborating effectively within a team.

• Have a strong ability to solve task-related problems autonomously, with a proactive, solution-oriented mindset.

What we offer:

• The salary for this role is €51,000 per year (including holiday allowance), adjusted based on the location of work and applicable benefits.

• A four-day workweek (full-time at 32 hours), promoting work-life balance and well-being.

• 20 days of holiday plus additional days off over the end-of-year holiday period

• Volunteering hours to help contribute to other organizations

• Annual professional development budget to contribute to career development and learning

• Monthly contributions towards health insurance, health and wellbeing, mobile and commuting to the office bills, and working from home – we believe well-being is fundamental to our mental and physical health and happiness!

• Working in a flexible open office at the KIT, next to the Oosterpark.

Starting date: Mid July 2026 - for a good handover

Working Arrangement: Hybrid – it is possible to work both from the office in Amsterdam and from home, depending on the needs and requests of the team.

Recruitment Policy

We prioritize recruiting from a diverse pool of candidates because we believe a variety of perspectives, experiences, and backgrounds contributes to the success of our team. An inclusive and fair work environment is essential to achieving our mission.

We use BeApplied as our recruitment platform, which helps reduce bias in the hiring process. 

• Candidates are asked to submit both their CV and answers to targeted questions that assess the skills required for the role.

• CVs are chunked and anonymized, so reviewers only see relevant information and bias is minimized. A motivation letter is not required.

• Answers and CVs are anonymized, randomly ordered, and evaluated by team members. 

• The platform also asks a few demographic questions upfront; we only see aggregated statistics to ensure a balanced candidate pool and equal opportunities. Candidates may choose not to answer these questions.

After we have reviewed your answers and CV anonymously, you will receive either an invitation for an interview or an explanation if you are not selected for the next stage.

We understand that candidates come from different backgrounds and may have varying access to resources. To make the process more accessible, we recognize the use of AI tools for preparing your answers. We prefer personal and authentic responses, and AI should only be used in a supporting role, such as structuring thoughts or practicing phrasing. Through the BeApplied platform, we can detect AI usage to ensure a fair evaluation. Final submissions should reflect your own ideas, experiences, and capabilities. Our assessment process focuses on evaluating each individual’s unique qualities, with authenticity and honesty at the center.

Regardless of the outcome, we will retain your application and data for up to one year from the application date in case another suitable position becomes available. For questions about data storage or retention, contact jobs@bcorporation.eu. We will respond within 30 days.