Please note: Benefits and perks may vary based on role and location. For full details of the benefits associated with this position, please refer to the information at the bottom of the Job Description.

Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour. 

Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010.  The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service. 

Little Moons has rapidly established mochi, and snacking ice cream, across Europe. In 2024 we generated more than £60m revenue, and in 2025 we continue to drive towards double digit growth. We are also now a Certified B Corporation, which reflects our strong commitment to balancing profit and purpose. This certification means we are part of a global community of businesses that meet high standards of social and environmental impact, reinforcing our dedication to making a meaningful difference. 

We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.  

The Role:

As the HR Business Partner, you will play a pivotal role in ensuring that a positive culture is at the heart of our factory's success. Working closely with the factory Site Lead and partnering with the leadership team, you’ll provide strategic HR support to drive smooth and effective factory operations. Your responsibilities will include offering guidance on employee relations matters and collaborating with the wider People Team to design programs, processes, and systems aimed at attracting, engaging, developing, and retaining a top-performing workforce. 

Key Responsibilities:

• To work as a team player with the Factory Site Leads for both LHQ and Unit 3, supporting their Site Leadership Teams in all core HR activities, including health & safety, learning & development, engagement, and absenteeism. 

• Responsible for the recruitment, retention, and engagement of factory workers across both LHQ and Unit 3. 

• Ensure the smooth onboarding experience of all new hires at both factories. 

• Align working practices with a B-Corp mindset. 

• Collaborate with and support the Site Leadership Teams in ad hoc project work as required. 

• Be a champion for employee engagement at both factories and actively support the local works council committees for each site. 

• Participate in factory Townhalls at both locations, providing updates to the teams where required. 

• Provide weekly and monthly HR KPIs to the business for both LHQ and Unit 3. 

• Support the business strategy and future business growth, including due diligence and onboarding activities across both factories and the wider Little Moons employee base as needed. 

• Encourage and drive company values and mission by living and promoting the Little Moons culture at both sites. 

• Provide hands-on support to leaders and managers, offering sound employment law advice as needed. 

• Stay informed of any updates or upcoming changes in employment law and ensure compliance across both sites. 

• Work alongside the People team to develop and implement plans that train employees at both factories to reach their maximum potential. 

• Drive the employee engagement agenda, focusing on recognition and motivation initiatives across both factories. 

• Collaborate with leaders, People, and other support functions to create a seamless employee experience at both LHQ and Unit 3. 

• Contribute to the business’ Sustainability strategy by delivering your Brighter Future Sustainability objectives and supporting your direct reports to deliver theirs. 

Essential Requirements: 

• Degree/Masters in HR OR CIPD qualified to at least Level 5, preferably Level 7 

• Proven experience in a HR Manager or HR Business Partner role with experience of Change Management processes 

• Proven people management experience with direct reports, demonstrating strong leadership and development skills 

• A progressive, non-bureaucratic approach to HR with a real interest in what we do, how we do it, and how we can shape it in the future 

• Digital acumen, strong knowledge of HR systems and processes 

• Common sense – always spots opportunities to simplify and improve processes to drive better results 

• Understands what’s not important, to keep us focused on our strategic people agenda 

• An ability to work in an agile way. Comfortable with ambiguity and adapting to a fast-paced and changing landscape 

• Enjoy working in an entrepreneurial culture that moves quickly, requiring rapid response and the ability to make quick, sound decisions 

• Excellent relationship building and communication skills, with the ability to move between listening, guiding, and coaching 

• Proven experience in a factory-based HR role 

• Familiar with running the day-to-day side of HR systems and processes, ensuring they happen smoothly with a high level of customer service for employees 

• Confident in leading culture change across a workforce of 200+ people 

• A coach and guide to the factory leadership team 

• A beacon for our belief that everyone is your equal and everyone is equal to you 

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

• Medicash, Private Health Scheme & Life Insurance

• Enhanced Baby Leave available.

• We understand that mental health matters. We partner with Health Assured to provide remote emotional support to team members.

• Discretionary annual bonus based on personal & company performance.

• Paid sick leave

• Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest

• Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays

• Additional day off for your birthday

• Additional days off with long service

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.

Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.

All applicants must have the right to work in the United Kingdom.